DevOps Engineer, Global Markets

Bank of America • Plano, TX

1d • Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The DevOps Engineer will be responsible for deploying code changes to test and production environments using Ansible Tower and XL Release in support of Global Markets platforms. This role also provides support to the Release Management team during production release events. This job is responsible for configuring and delivering software delivery automation. Key responsibilities include ensuring software deployments are configured to meet standards for access, ownership, and authentication and that software promotion release pipelines are well designed and follow Continuous Delivery (CD) best practices. Job expectations include the ability to integrate development, testing practices, software delivery tools, and runtime application standards at the bank.

Requirements

• Hands-on experience with Windows Server 2016/2019
• Strong knowledge of Microsoft Windows Server OS and infrastructure (SAN, filesystems, debugging server/service issues in multi-tier architectures)
• Exposure to IaaS infrastructure
• Experience with application environments such as WebSphere, Tomcat, JBOSS
• Familiarity with Agile software delivery and CI/CD tools: Git/Bitbucket/SVN, Jenkins, JFrog Artifactory, Ansible, XL Release
• Ability to work with databases (querying and updates)
• Networking knowledge: load balancers, firewalls, routers, DNS, VIPs, ports
• Proficiency in Unix/Linux OS with hands-on experience in Java/Unix combination (commands like cd, tail, ls, vi, ssh, ps, telnet)
• Basic knowledge of SDLC tools (Perforce, uDeploy) and MQs

Nice To Haves

• Bachelors degree in Technology or related field
• Scripting or coding skills (Shell scripting, Perl, Java)
• Exposure into Terraform, external cloud knowledge
• Skills: Analytical Thinking Collaboration DevOps Practices Result Orientation Solution Delivery Process Adaptability Application Development Influence Innovative Thinking Risk Management Architecture Project Management Solution Design Stakeholder Management Technical Strategy Development

Responsibilities

• Tracking and updating problem tickets in JIRA and ALM/MLQC
• Collaborating with support teams to triage and resolve deployment issues
• Creating and maintaining documentation to support team functions
• Participating in release weekends
• Configures and maintains the set of tools and services that provide Continuous Integration and Continuous Delivery (CI/CD) services and validates access control mechanisms for the Software and Infrastructure Engineering team throughout the software development lifecycle
• Reviews the configuration of applications servers to confirm that CI/CD service platform onboarding pre-requisites are available and configured properly
• Monitors and responds to “how-to" information requests about CI/CD Software service use and to alerts based on the CI/CD services KPIs
• Responds to risk or audit identified issues with access control processed designed for compliance with firm separation of duties practices and software release management standards, and policies
• Works with Infrastructure and Solutions Engineers to understand changes in CI/CD service platform components and behaviors, creating or contributing to the CI/CD Platform services documentation
• Executes change tickets for CI/CD service onboarding and decommissioning using approved change management processes as scheduled by Software or Infrastructure Engineers
• Works with Site Reliability Engineers to understand the planned changes in monitoring and alerting capabilities

Benefits

• This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
• This role is currently benefits eligible.
• We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees