Device Management/Inventory Analyst - Washington, DC
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About The Position
Our Client has an opening for a Device Management/Inventory Analyst to support the ESA V program. ESA V is an IT Services program supporting several customers within the Department of Justice. The program provides a range of IT services, including help desk, deskside support, Windows engineering and maintenance, managed print services, ITSM, Account Management Services, Cybersecurity, Cloud technologies and other IT services. They are a key part of the team delivering workstation support and solutions for a mission-critical U.S. Government program that has a rapidly growing demand for information to be securely accessible anywhere, anytime, from any device. The individual selected for this position will be a member of the ESA V Desktop Engineering team and the primary work location will be Washington, DC (initially 100% on-site, with the potential for up to 20% telework). This individual will primarily be focused on managing the inventory of end user IT assets, including troubleshooting hardware issues and imaging / prepping equipment for deployment. The individual selected for this position will have the opportunity to develop their IT support skills through support of Desktop Engineering projects, and will also have the opportunity to work directly with customers to troubleshoot and resolve issues.
