Deviations Owner Investigator

Mentor Technical Group

56d

About The Position

Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices in Caguas, Puerto Rico, and Boston, United States, we serve life sciences clients in six global markets: United States, Puerto Rico, Dominican Republic, Mexico, Germany, Canada, and South America.

Requirements

• Bachelor’s degree in Life Sciences, Engineering, Pharmaceutical Sciences, or a related field.
• Minimum of 5–10 years’ experience in deviation management, quality assurance, or compliance in FDA-regulated environments.
• Previous experience working in aseptic processes or sterile manufacturing environments is required.
• Strong understanding of GMP, FDA regulations, and quality systems.
• Proficiency in English; additional language skills are a plus.
• Experience with deviation tracking systems, CAPA management, and electronic quality management systems (eQMS).
• Excellent analytical, organizational, and problem-solving skills.
• Strong communication skills and ability to collaborate effectively across teams.

Responsibilities

• Serve as the primary owner for deviations, ensuring proper documentation, investigation, and resolution in compliance with FDA and internal quality standards.
• Coordinate with production, QA/QC, and project teams to evaluate deviations, determine root cause, and implement corrective and preventive actions (CAPA).
• Maintain accurate records of deviations, investigations, approvals, and follow-up activities.
• Monitor deviation trends and provide reports to management to support continuous improvement initiatives.
• Ensure timely communication of deviation status and regulatory impact to relevant stakeholders.
• Support audits and inspections by providing evidence of deviation management and compliance.
• Collaborate in the development and optimization of deviation management processes and SOPs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level