Developmental Disabilities Support Specialist (office-based)

Liberty Healthcare Corporation • Boise, ID

3d • $18 - $21 • Onsite

About The Position

Are you looking for an opportunity to make a difference in the lives of others? If so, you are encouraged to consider a full-time Customer Support Specialist position with Liberty Healthcare. With Liberty, you will help people who have developmental disabilities receive vital services so they may live their best lives.

Requirements

• Positive and optimistic attitude
• Strong work ethic and a genuine desire to help others
• Outstanding verbal communication and customer service skills
• Patience, empathy and great active listening skills
• Computer proficiency and working knowledge of Microsoft Word and Outlook

Nice To Haves

• Previous experience in scheduling, customer service, call center work, or a healthcare/human service role
• Bilingual or conversational Spanish speaking skills aren't required but are highly valued
• Priority consideration given to applicants with professional or personal experience supporting people who have disabilities

Responsibilities

• Engaging in productive phone conversations with people who have developmental disabilities as well as their families and other stakeholders
• Answering questions and addressing concerns
• Conveying information about available human services, how to apply for services, and the timeframe for receiving services
• Documenting details from phone conversations in a computer system

Benefits

• $18.00 to $21.00 per hour (depending on experience)
• 30 days of paid time off each year for holidays, vacation, sick leave, and personal days
• Health insurance, dental insurance, vision insurance, disability insurance, and life insurance
• Health Savings Account, 401k plan, and other perks

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed