Developmental Disabilities Residential Unit Manager

State of Delaware • Dover, DE

6d

About The Position

Introduction Make a Difference with DHSS Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas. We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession. For more information, please visit https://dhss.delaware.gov/dhss/ today! Summary Statement This position monitors and oversees implementation of ICF/IID Federal and State regulations by reporting issues, recommending improvements, and taking immediate corrective action to ensure compliance and resident safety. Reviews day‑shift QIDP documentation for accuracy before audits, completing assigned updates as needed. Protects client rights through monitoring, investigations, review of person‑centered plans and active treatment, and ensures corrective actions based on observations, investigation and survey findings. Leads operations, staffing, and assignments on 3rd shift as primary Facility Charge and rotates to day shift on assigned weekends and holidays. Essential Functions Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here. Plans, assigns, reviews, evaluates and trains staff in the assigned unit. Develops active treatment plans for assigned clients based on input from unit staff. Conducts interdisciplinary team conferences. Insures the physical operation of the unit is maintained by requisitioning needed supplies and materials, checking maintenance and insuring work orders are completed. Investigates complaints regarding patient abuse and initiates appropriate corrective action. Prepares reports of unit activities and maintains client case files and records.

Requirements

• Possession of a Bachelors degree or higher in a human services or related field OR a licensed Registered Nurse OR Doctor of Medicine or Osteopathy.
• At least one year experience providing professional services to individuals with intellectual and developmental disabilities.
• Six months experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease prevention, substance abuse, child protective services, physical/mental health treatment and prevention or rehabilitation.
• Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
• Six months experience in making recommendations as part of a clients service plan such as clinical treatment, counseling, or determining eligibility for health or human services/benefits.
• Six months experience in narrative report writing.
• Knowledge of staff supervision acquired through course work, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees.

Responsibilities

• Plans, assigns, reviews, evaluates and trains staff in the assigned unit.
• Develops active treatment plans for assigned clients based on input from unit staff.
• Conducts interdisciplinary team conferences.
• Insures the physical operation of the unit is maintained by requisitioning needed supplies and materials, checking maintenance and insuring work orders are completed.
• Investigates complaints regarding patient abuse and initiates appropriate corrective action.
• Prepares reports of unit activities and maintains client case files and records.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees