ViaQuest-posted 1 day ago
Full-time • Manager
Columbus, OH

At ViaQuest Residential Services we provide quality support and services to individuals with developmental disabilities in their homes. Apply today and make a difference in the lives of the individuals we serve!

  • Ensure that the individuals we serve are receiving quality services and are engaged with the community.
  • Coordinate and manage all services and supports for the individuals served, including medical appointments, household management, behavior management, financial services, benefits, etc.
  • Use behavioral health interventions to improve outcomes for individuals served.
  • Assist in the ongoing development of behavior support strategies and ensuring the implementation of these strategies, including providing training and assessing the effectiveness of the behavior support.
  • Collaborate with all members of the individuals’ service team to ensure great communication and customer service is in place.
  • Supervise Direct Support Professionals and make sure they are thoroughly trained and providing the best possible services.
  • Monitor staffing hours to ensure appropriate services are provided and coverage is in place for all shifts.
  • Provide great customer service to individuals served, families/guardians, the county board, and all members of the service team.
  • High school diploma/GED and 3 years of experience in the field of developmental disabilities is required or Bachelors’ or Masters’ level degree in a related field.
  • Strong customer service and communication skills.
  • Supervisory or management experience.
  • Displays strong communication skills and possess excellent decision-making and time-management skills.
  • Paid training.
  • Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).
  • Employee discount program.
  • Paid-time off.
  • Employee referral bonus program.
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