Development Systems Manager

Urban Ecology CenterMilwaukee, WI
2dHybrid

About The Position

The Development Systems Manager ensures every supporter of the Urban Ecology Center is recognized, valued, and accurately represented in our systems. This position plays a crucial role in our mission by maintaining the integrity of constituent data and overseeing the timely processing and acknowledgment of all gifts—because every donation, large or small, deserves our gratitude and attention. This position leads the creation of data processes, mailing lists, and financial reports. They provide vital support for departmental fundraising events and initiatives that connect our community to our work.

Requirements

  • You have a minimum of three years of experience working on a team or in a highly-collaborative role.
  • You have a minimum of 3 years of experience managing non-profit development database systems or similar database management experience.
  • You have experience working with customer relationship management software or similar; the Urban Ecology Center utilizes Altru, a Blackbaud product.
  • You have experience utilizing excel and the Google Workspace, including Docs, Sheets, Forms, and other apps within the system.
  • First Aid/CPR Certification is required; the UEC will support attainment.
  • Strong cultural competency and commitment to equity, dignity, and justice.
  • Affinity to the Urban Ecology Center's mission, vision, and values.

Nice To Haves

  • A Bachelor’s degree in a related field is preferred, with some additional training and certification recommended.

Responsibilities

  • Manage the timely processing of incoming gifts and the generation of acknowledgment letters, ensuring all donor acknowledgments are sent within the 48-hour turnaround period.
  • Enter and maintain accurate constituent data, including contact information, gift history, background details, and other relevant documentation, in accordance with organization policies and procedures.
  • Utilize the donor database to create and disseminate financial and donor reports related to monthly revenue, fundraising campaigns, stewardship, and strategy.
  • Build and manage database queries to support the needs of the development team across their individual workstreams.
  • Coordinate with the marketing team to ensure the integrity and management of the fund development web presence to facilitate contributions, information, and positive donor experiences.
  • Refine, create, document, and execute organization policies and procedures related to constituent information and department functions.
  • Work with the finance team to ensure alignment of financial records and related procedures.
  • Support the Development team and donors at our annual gala, the Summer Solstice Soiree.
  • Assist with prospect research projects.
  • Additional duties as assigned

Benefits

  • Our full-time employees receive 24 PTO days annually (29+ following Year 1 of employment) plus 7 paid organizational holidays, medical/dental/vision insurance with above-average employer premium contributions, a 3% match on our 403(b) retirement plan, program registration and facility rental discounts, plus a strong commitment to work/life balance and great organizational culture. Additional benefits will be outlined in the hiring process.
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