Development Specialist

European Wax Center•Plano, TX

About The Position

The Development Specialist will report to the Director of Franchise Development and work closely with our Construction Team and other internal business partners to develop new domestic franchised locations. This role will involve direct interactions with franchisees and their tenant representatives (brokers). The Development Specialist will lead and oversee activities from onboarding new franchisees, coordinating site development, managing data, and reporting performance throughout the organization, ensuring the timely openings of new franchised locations, which are critical.

Requirements

Demonstrated ability to successfully work in a dynamic work environment.
Ability to handle multiple projects simultaneously to meet deadlines.
Uses resources effectively to generate solutions; takes initiative when resolving problems.
Excellent written and verbal communication skills.
Creative problem solver that thrives in a rapidly growing and evolving organization.
Strong knowledge of the franchisor organization and operations.
Strong relationship and influencing skills; including ability to develop and maintain relationships with vendors and suppliers.
Strong time management and organizational skills with ability to manage multiple projects.
Persistent, detailed, able to report clearly and accurately.
Ability to be an optimistic, calm, perceptive problem-solver.
Must be self-motivated and punctual.
3 - 5 years of experience in franchise development, real estate development, site selection, construction coordination, or related field
Familiarity with LOIs, lease documents, and development timelines
Must know Microsoft Office products (e.g., Word, Excel, Teams)

Nice To Haves

Experience working within a franchisor organization strongly preferred
Experience using franchise management systems (e.g., FranConnect) or similar CRM/project tracking tools preferred

Responsibilities

Collect data and complete site reviews to ensure optimal site selection.
Work with franchisees to expedite site reviews and approvals.
Lead project kick- off calls to ensure timely development of approved development projects.
Track and support the New Center Openings (NCO) process, focusing on development milestones leading up to lease execution.
Collaborate with the Construction Team to ensure timely openings of new locations and ensure a smooth hand - off after lease execution.
Coordinate with multiple cross-functional partners to achieve site development milestones and all assigned tasks.
Work Closely with Field Training team to align NCO training schedules and pre-opening activities.
Utilize FranConnect for communicating updates and results to the organization.
Assist in the creation of new development territories, including market optimization initiatives.
Support market and site validation, providing input to both internal and external partners.
Support the Director of Franchise Development in onboarding new franchisees after territory acquisition.
Manage direct contact and collaboration with franchisees and brokers to facilitate strong relationships.
Assist Business Development and Legal partners in preparing Franchise Agreements before construction commences.
Read and understand LOI and Lease documents to support proper forecasting of new locations.
Work independently and participate in the continuous improvement of processes.
Implement best practices to enhance efficiency and effectiveness in development activities.