Development Program Manager (Q-Systems: Telecom Quality)

QTS Data Centers•Cedar Rapids, IA

About The Position

It's pretty exciting to find yourself standing in a pivotal moment in time. It’s even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers’ most strategic growth initiatives, positioning us at the forefront of today’s dynamic digital transformation. As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world’s most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone. QTS is Powered by People. People who play a vital role in our company’s culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things. Who You Are: The Development Program Manager (Q-Systems: Telecom Quality) is primarily responsible for leading and managing Q-Systems (with a focus on telecom/low-voltage Quality) for design, pre-construction and construction activities across several campuses. The Program Manager will interact daily with Facilities, Contractors, Designers, Engineers, Commissioning Agents, Vendors, and Data Center Operations staff and should have both written and oral communication skills commensurate with this level of regular communication. The Impact You Will Have: Q-Systems is a technology team within the QTS Development organization. Q-Systems ensures critical facility operation systems are designed and implemented per our basis of design documents to ensure our buildings operate per requirements. The critical facility operation systems include the QTS corporate network, facility network, wireless access points, BMS / EPMS control systems and security technology. Each of these systems ride on the QTS low voltage network. Deployment of the network infrastructure is a key component to ensure projects are complete per tenant lease and project construction schedules.

Requirements

Bachelor’s degree in Technology, Engineering or Construction Management field or equivalent professional experience
8-10+ years of experience with delivery of mission critical data center facilities
8-10+ years of experience with management of technology design, implementation and project management.
Experience with Microsoft Office suite, specifically PowerPoint for use in communicating program updates to executive-level and Excel to create and maintain site program & individual project budgets
US Citizenship for this position is required by law due to federal customer contracts
Be able to travel up to 50% of the time. Average travel anticipated to be every other week for 2-3 days.

Nice To Haves

Experience designing technology systems for data centers, critical medical, industrial, construction, oil and gas, or large-scale technology systems.
Strong understanding of QA/QC methodologies, industry standards, and regulations.
Project Management or Project Lead experience in large-scale projects.
Experience in the construction of data centers, critical medical, industrial, construction, oil and gas, or large-scale technology systems.
Strong knowledge of technology industry standards, procedures, and methodologies.
Advance knowledge of technology systems and their integration into mission-critical environments.
Basic multidisciplinary knowledge of mission critical systems, design process, pre-construction requirements, and the construction process.
Proven ability to communicate complex technical issues to leadership or non-engineers.
Manage design consultants and technology trades.
Excellent interpersonal skills with the ability to interface with all levels of the organization.
Must be a capable, proven team player that both fosters and operates well within internal and external team environments.
Able to solve problems at a tactical and functional level.
Strong Verbal and Written Communication Skills.
Ability to manage multiple projects simultaneously

Responsibilities

Program level support for network infrastructure deployments across our portfolio
Coordinate with QTS network infrastructure and technology teams to ensure infrastructure meets the facility needs
Support our Q-Systems team with network infrastructure coordination
Manage port schedule creation for development projects
Review project design to ensure compliance with QTS system standards and Basis of Design documents.
Create and communicate updates on development program & project status suitable for executive level reviews.
Effectively present information in a manner to support efficient decision making
Implement and manage multi-phased site development plans to achieve time, budget, and quality standards in a predictable fashion.
Continuously update a campus master plan to provide predictable statistics in a dynamic environment
Write scopes of work for design, construction, commissioning services & participate in procurement and project cost estimates
Evaluate and level pricing proposals for design, construction, and commissioning services
Establish project schedules and manage teams to on-time completion
Develop plans for product deployment and review/communicate plans with QTS staff involved
Establish and maintain relationships serving as liaison with key QTS stakeholders
Represent QTS Q-Systems interests as leader in OAC and low voltage meetings
Review project implementations to ensure compliance with approved design documents, QTS system standards and Basis of Design documents.
Create & build relationships that enhance QTS's ability to be a leader in creating the World's Most Valuable Data Center Real Estate
Work with the internal development team to enhance project management processes and protocols
Develop relationship with QTS Facility Operations Technology teams to understand their needs and deliver technologies that support facility operations needs.