Development Operations Manager

CFP BD OF STANDARD CTR FOR FINANCIAL PLANNING•Washington, DC

6h•$66,000 - $80,000•Hybrid

About The Position

The Development Manager is a key member of a two-person development team and will play a central role in building and executing the organization’s fundraising program. Reporting to the Director of Development, this role spans development operations, donor communications and donor engagement to support revenue growth across individual and organizational giving. The Development Manager will oversee donor database management, gift processing and reporting; produce compelling donor-facing materials; and drive and support donor cultivation and stewardship, including prospect research and events. This role offers significant opportunity to take ownership of core fundraising functions and grow alongside an expanding development program. It is well-suited for a highly organized, detail-oriented professional who is also a strong writer, project manager and collaborator.

Requirements

A minimum of 4-5 years of experience in nonprofit development, fundraising operations and/or donor relations
Proficiency with donor management systems (Salesforce experience strongly preferred)
Exceptional writing and editing skills, with experience in proposal and impact report development.
High level of professionalism and ability to work well with all levels of internal management, staff and volunteers
Strong donor focus, attention to detail and high-quality work
Passion for the mission of the Center for Financial Planning and the ability to communicate its urgency and impact
Excellent time and project management skills; self-starter able to work independently, accurately and on schedule and serve as an effective member of a team
Tactful exercise of judgment and discretion with sensitive and highly confidential information
Excellent interpersonal skills; high degree of emotional intelligence; demonstrated ability to relate well with individuals, both internally and externally
Entrepreneurially inclined; resourceful, proactive, and results-driven

Nice To Haves

Bachelor's degree from an accredited institution, preferably in a related field

Responsibilities

Manage and maintain the donor database/CRM, ensuring data integrity and accuracy.
Oversee the full gift lifecycle by ensuring all donations and pledges are accurately recorded in the CRM, reconciled with Finance, and followed by timely, personalized acknowledgements, tax receipts and pledge reminders.
Serve as a primary point of contact for donor inquiries related to gifts and pledges.
Track and analyze fundraising performance, including progress to goals, donor trends and reporting deadlines.
Strengthen internal systems, workflows and documentation, including maintaining standard operating procedures.
Draft a range of donor-facing materials, including appeals, proposals and impact reports, by translating programmatic information into clear, compelling narratives tailored to different donor audiences.
Build and maintain a library of templates, success stories and data to support fundraising efforts.
Partner with IT and Marketing & Communications to maintain the development-related website content and align on messaging and campaigns.
Collaborate with Director of Development to manage and execute moves management strategies for mid-level and major donors.
Conduct prospect research and develop briefing materials to support donor engagement and solicitation.
Plan and execute donor cultivation and stewardship events, including logistics and follow-up.
Expand and deepen donor relationships by developing and implementing thoughtful engagement and stewardship strategies, including enhanced recognition, tailored benefits, and meaningful opportunities to connect with program staff and leadership.
Support board and development committee engagement and fundraising efforts.