Development Operations Group Leader

Wisconsin Foundation and Alumni Association • Madison, WI

76d

About The Position

The Wisconsin Foundation and Alumni Association (WFAA) is recruiting for three Development Division Operations Group Leaders (OGL). The OGL will report to a Managing Group Leader (MGL) and will collaborate with development leadership and staff on strategic initiatives that support and enhance fundraising and stewardship operations. There are openings in Wisconsin Medicine, Academic Divisions, and College/School Divisions. This exempt position requires significant self-directed work and the ability to exercise independent judgment in leading people and projects.

Requirements

• Bachelor’s degree is preferred or an equivalent combination of education and work experience.
• 5+ years of relevant professional work experience in a non-profit or fundraising environment.
• 2+ years of experience in a team lead or supervisory role.
• High degree of proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
• Previous experience with database reporting and constituent relationship management software.

Nice To Haves

• Excellent verbal and written communication skills and strong attention to detail.
• Ability to judge the relative importance of issues and act independently to address them.
• Self-motivation, a proactive nature, curiosity, persistence, flexibility, and dependability.
• Ability to work effectively with a team in an entrepreneurial environment.

Responsibilities

• Coordinate with WFAA resources and teams to compile data for strategic planning, donor recognition, and stewardship activities.
• Implement and oversee consistent standards for customer service to VIP donors and campus partners.
• Serve as a point of contact for campus inquiries, gift agreements, and fund management.
• Provide ongoing training and project management for donor-related initiatives.
• Partner with leadership to plan, implement, and evaluate strategies and projects to advance group and unit priorities and donor engagement.
• Evaluate, oversee and implement organizational best practices and goals in partnership with WFAA’s Director of Development Operations and Director of Stewardship and Donor Relations.
• Create and maintain standards for exemplary customer service to donors and campus partners.
• Oversee the development of materials for donor meetings and manage Key Performance Indicators.
• Act as the primary point of contact for WFAA’s VIP Stewardship Experience team.
• Develop and implement stewardship recommendations and projects in collaboration with unit leads and campus partners.
• Review and assess stewardship activities within your group while identifying new opportunities for donor engagement and impact reporting.
• Supervise, mentor, and assess the overall performance of your group’s development operations team.
• Identify opportunities for cross-functional training and manage project requests to promote efficiency.
• Recruit, orient, and mentor new staff while leading change initiatives.
• Manage internal coordination for campus-wide strategic fundraising initiatives in partnership with leadership.
• Facilitate education and understanding of strategic initiatives with colleagues and campus partners.

Benefits

• Competitive pay.
• Outstanding benefits program including a generous 10% 401k contribution after just one year of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees