Development Operations Gift Processing Associate

Project Bread • East Boston, MA

107d • $55,000 - $59,000

About The Position

Project Bread connects people and communities in Massachusetts to reliable sources of food while advocating for policies that make food more accessible—so that no one goes hungry. To assist us in meeting our mission, Project Bread – The Walk for Hunger is seeking a Development Operations Gift Processing Associate to join our team. At Project Bread, we have a deep commitment to creating positive social change and recognize that hunger and racism are inextricably linked. We work in a fast-paced environment that values learning, innovation, and diverse perspectives. Knowing its centrality to our work, Project Bread is committed to equity and inclusion. We aspire to build a diverse team, including groups that are traditionally underrepresented among our sector leadership. We strongly encourage people of all backgrounds to apply.

Requirements

• Prior professional experience, with a focus on development, gift processing, or database coordination.
• Commitment to Project Bread’s mission of preventing and ending hunger in Massachusetts.
• Skilled in working with data and databases, with the ability to quickly learn new technology platforms.
• Proficient in Microsoft Office, especially Excel.
• Highly organized, detail-oriented, and able to manage multiple priorities in a deadline-driven, service-focused environment.
• Strong interpersonal and communication skills (verbal and written), with cultural competence and emotional intelligence.
• Able to work effectively both independently and collaboratively.

Nice To Haves

• Demonstrates strong attention to accuracy and quality, reviews content carefully, catches errors, and maintains organized systems.
• Focused on learning and improvement, open to coaching and training to support problem-solving.
• Analyzes problems to identify probable causes; thinks of new possibilities; identifies critical issues and develops options for addressing them.

Responsibilities

• Accurately process all gifts in RE NXT, following coding guidelines for reporting.
• Produce, manage, and mail acknowledgment letters and tribute cards.
• Process matching gift requests, maintain portal logins, and respond to related inquiries.
• Enter pledges and maintain tracking spreadsheets.
• Maintain batch filing system and provide backup support during annual audit.
• Provide backup support for Development Operations team members, including email inbox and Asana requests.
• Maintain database integrity, security, and adherence to Project Bread policies.
• Ensure accurate constituent records, including regularly updating donor information, running quarterly updates, and securing key contact details.
• Design and execute procedures for regular database clean-up and quality assurance checks.
• Sync online gifts with RE NXT and refresh related Power BI reports.
• Assist with RE NXT reports, queries, and list pulls for mailings, appeals, email blasts, and event invitations, ensuring accuracy and alignment with strategy.
• Support fundraising events and related activities.
• Participate in the annual Walk for Hunger, held on the first Sunday each May, including working as event staff the weekend of the Walk, attending pre-Walk events as assigned, and supporting Walk for Hunger fundraising efforts.
• Participate in organization-wide events and meetings as assigned.

Benefits

• Health and dental insurance
• Flexible spending accounts
• Retirement plan with match after one year
• Fully paid parental leave
• Life and long-term disability insurance
• Contributions to commuting costs
• Professional development and wellness expenses
• Flexible paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 51-100 employees