Development Operations Engineer

CopperPoint Insurance Companies

1d • $90,000 - $120,000 • Remote

About The Position

CopperPoint has an exciting opportunity for a Development Operations Engineer to
support and improve the build, deployment, and operational stability of core
insurance platforms, with a primary focus on the Guidewire Insurance Suite. In
this role, you will manage CI/CD pipelines, coordinate environment refreshes,
and support production deployments to ensure reliable and compliant
environments.

This position plays a key role in maintaining environment stability and
deployment consistency across Guidewire PolicyCenter, BillingCenter, and
ClaimCenter. The ideal candidate is hands-on, operationally focused, and works
closely with development, QA, and release teams to keep environments stable and
automation driven. This is a remote role with availability required during
Phoenix business hours.

Requirements

• 3+ years of experience in DevOps, build/release engineering, or environment management roles.
• Hands-on experience supporting the Guidewire Insurance Suite (PolicyCenter, BillingCenter, ClaimCenter).
• Strong experience with Git-based version control and branching workflows.
• Experience working with CI/CD tools such as Jenkins or TeamCity.
• Solid scripting skills (Shell, Python, and/or PowerShell).
• Familiarity with containerized deployments (Docker).
• Working knowledge of SDLC concepts and release management processes.
• Strong troubleshooting, communication, and collaboration skills.
• Ability to work during Phoenix, AZ business hours (8a–5p GMT-7).

Nice To Haves

• Prior experience with Guidewire DevOps or deployment tooling.
• Experience working in Agile/Scrum development environments.
• Exposure to cloud platforms such as AWS or Azure.
• Familiarity with Jira or similar release planning tools.
• Exposure to serverless technologies (e.g., AWS Lambda) is a plus but not required

Responsibilities

• Build, enhance, and maintain CI/CD pipelines to support reliable and repeatable software deployments.
• Support branching strategies, build operations, and release workflows using Git-based version control.
• Coordinate and execute production and non-production deployments, including script parameter updates and administrative data changes.
• Manage, enhance and monitor automated deployments, performing ad-hoc deployments in lower environments when required.
• Plan and execute Guidewire environment refreshes, including pre-refresh validation, post-refresh verification, and coordination with dependent teams.
• Manage environment usage across projects and backlog teams, including: Recommending changes to existing environments Identifying when new environments are required Assisting with environment setup once provisioned Tracking and managing Guidewire planned credits
• Ensure Guidewire environments remain compliant with Guidewire standards, including recommending patch releases and compliance updates.
• Monitor environment health, deployments, logs, and alerts to support system stability and deployment reliability.
• Assist with maintaining server-based environments, including OS patching, configuration hygiene, and lifecycle management using automation where possible.
• Support basic cloud cost awareness efforts, particularly for non-production environments, by identifying unused resources and recommending optimization opportunities.
• Collaborate closely with development, QA, and product teams to ensure smooth integration and delivery cycles.
• Ensure compliance with company security policies and Guidewire security requirements.

Benefits

• Employees and their families are eligible to participate in CopperPoint Insurance Companies benefit plans including medical, dental, vision, short-term disability, long-term disability, life insurance, a health savings account, a flexible spending account, and a 401k plan.
• We provide some benefits at no cost to the employee (Basic Life Insurance and AD&D at two times an employee’s annual salary, Short- and Long-term Disability coverage, and Employee Assistance Plan).
• Employees will accrue 0.0846 hours of Paid Time Off (PTO) per paid hour, which may total 22 days a year. In addition, employees will also receive 10 paid holidays throughout the calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed