Development Operations Coordinator
About The Position
The Development Operations Coordinator plays a critical role in supporting Spirit of America’s fundraising efforts by ensuring strong operational discipline, data integrity, and administrative excellence across the Development team. This position supports core development operations, maintains accurate donor records, assists with gift processing and reporting, and enables the team to operate efficiently, compliantly, and at scale. The ideal candidate is highly organized, detail-oriented, service-minded, and comfortable working in a fast-paced, mission-driven environment where accuracy, follow-through, and discretion are essential.
Requirements
- Bachelor’s degree or equivalent combination of education and relevant professional experience
- Strong attention to detail and commitment to data accuracy
- Experience working with CRM systems or databases
- Strong organizational, time-management, and communication skills
- Ability to handle confidential information with discretion and professionalism
- Strong knowledge of the Microsoft suite of applications, including Excel, Word, and PowerPoint
Nice To Haves
- Preferred internship experience in development operations, fundraising administration, or a related coordination or operations role
- Experience in a nonprofit, philanthropic, or mission-driven organization
- Familiarity with Salesforce or similar fundraising CRMs
- Experience supporting gift processing, donor acknowledgements, or development reporting
Responsibilities
- Provide day-to-day operational and administrative support to the Development team
- Coordinate internal workflows related to fundraising activities, donor engagement, and reporting
- Support scheduling, meeting preparation, materials assembly, and follow-up for development initiatives
- Serve as a point of coordination between Development and Finance, Programs, and Operations teams as needed
- Maintain accurate and up-to-date donor records in the CRM (e.g., Salesforce or equivalent)
- Enter, update, and reconcile donor data, contact information, and engagement records
- Support data hygiene, reporting accuracy, and adherence to internal data standards
- Assist with donor segmentation, lists, and reports for campaigns, outreach, and stewardship
- Support timely and accurate processing of donations, pledges, and matching gifts in coordination with the Finance team
- Prepare and track donor acknowledgements, receipts, and thank-you communications
- Monitor gift documentation to ensure compliance with IRS and organizational requirements
- Assist with year-end giving processes and donor reporting
- Prepare routine development reports, dashboards, and summaries for internal stakeholders
- Support tracking of fundraising progress against goals
- Assist with donor stewardship activities, events, and special initiatives as needed
- Help ensure development processes are documented, efficient, and consistently applied
- Support adherence to internal controls, donor restrictions, and record-retention requirements
- Identify opportunities to improve systems, workflows, and coordination within the Development team
- Contribute to a culture of accountability, responsiveness, and mission-first service
Benefits
- Benefits include medical, dental, and vision insurance, and 403(b) contribution match to 4%.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
