Development & Marketing Manager

Bernie's Book Bank•Lakewood Ranch, FL

1d•Hybrid

About The Position

Bernie’s Book Bank is looking for an enthusiastic and dedicated team player to serve as our Development & Marketing Manager, a key role in the second phase of growth. The Manager must demonstrate passion about our mission to enable positive life experiences through books and book ownership and inspire others to embrace our mission. While fulfilling responsibilities, the Manager will be expected to maintain the integrity of Bernie’s Book Bank’s mission, culture, brand standards, core values and goals at all times. The Development & Marketing Manager is responsible for donor stewardship and gift processing, event planning / execution, and local marketing efforts. The role also supports the Executive Director in other duties such as vendor management, community engagement, and book distributions as needed. While this is a dual role due to the early stage of the chapter, specialization and segmentation of development and marketing duties are expected within 2-4 years. Additionally, there is ample opportunity for growth within the organization as we continue to expand our impact and our team both locally and nationally.

Requirements

At least 2 years of experience supporting a fundraising or sales team doing data management, gift processing or donor/customer management.
Experience working in donor management/CRM systems (experience with Classy and Salesforce preferred)
Ability to perform a range of marketing tasks, with direct marketing experience preferred but not required. (experience with Canva and Hubspot preferred)
Possess the following qualities: organized, able to multitask/prioritize, detail-oriented, problem-solving, self-motivated, system-driven, friendly, enthusiastic, team-oriented.
Ability to learn computer systems and databases, including Microsoft 365, Salesforce and event-related software.
Strong project management skills, including the ability to manage multiple priorities and deadlines.
Strong people skills, ability to speak with donors, school partners and event attendees in person and remotely.
Excellent customer service and oral/written communication skills.
Excellent analytical and problem-solving skills.
Excellent communication (written and verbal) skills, and interpersonal skills
Bachelor’s degree or equivalent experience

Nice To Haves

Experience in using Quickbooks online and doing basic AP/AR work is preferred

Responsibilities

Manager will work closely with Executive Director to determine evolution of event calendar over time.
Manage all existing and developed event logistics.
Develop pre-event budgets and reconcile profit and loss statements post event.
Serve as primary liaison to event committees.
Serve as liaison to the National Marketing team, which acts as an accelerator for event promotions and revenue generation.
Overall project management of sponsorship stewardship, fulfillment and acknowledgement. Including but not limited to targeted solicitation, follow up, and acting on leads generated by Development Team.
Play an important financial role in recording, processing, and recognizing all contributed support made to Bernie’s Book Bank.
Record all donations and pledges in all applicable outlets, and work in partnership with National Finance team on reporting and reconciliation of contributions, event registrations, etc. Including stock gifts, donations via donor advised funds, and all other forms.
Generate deposit reports, copy all checks, and deliver all monies and credit card donations to the appropriate place(s).
Process all credit card statements and generate event financial reports for Finance and Executive Director.
Focus on donor relations, ensuring the philanthropic experience consistent, process-driven and positive.
Co-ownership of the Salesforce database and accurate input and export of donor related data, in partnership with Director of Information Technology and Supply Chain.
Generate all donation-related correspondence for gifts received, including thank you/tax letters as well as pledge payment reminders.
Generate queries and mailing lists for appeals, events and initiatives as requested.
Generate monthly donation reports for the Finance team and ED
Utilizing prospect research tools, update constituent records on regular basis, and perform regular data hygiene maintenance.
Assist in production of major gift and corporate prospect reports for cultivation and solicitation.
Work directly with the National marketing team to ensure brand and message compliance with the Bernie’s Book Bank national brand.
Localize and execute the national marketing strategy, focusing on brand recognition and storytelling of our local chapter efforts.
Work collaboratively with the national team to produce content including but not limited to email newsletters and campaigns, social media, and all print media and promotional needs.
Monitor and report on key metrics such as email lists, social media followers, and donor conversion rates, and identify/execute strategies to support growth.
Recruit, steward, and activate local volunteer brand ambassadors.

Benefits

Medical Insurance via BCBS, PPO and HMO options available, starting day 1
Dental and Vision Insurance, starting day 1
Hybrid work environment
Employer covered Long Term Disability Insurance
Short Term Disability Insurance available
401k with match after 1 year
17 Days of PTO a year
4 Floating Holidays per year
9 Paid holidays per year
A passionate team with long term growth potential as we grow our local chapter and continue national expansion