Development Database Specialist

Food Bank of the Rockies • Aurora, CO

19h • Hybrid

About The Position

As the food bank with the largest service area in the contiguous United States, Food Bank of the Rockies is passionate about ensuring every community member has the resources they need to thrive. Supporting our Colorado and Wyoming communities begins with passionate, mission-driven individuals. Food Bank of the Rockies' Development Database Specialist (the Specialist) provides essential support to the Database and Development teams in a fast-paced, high-achieving environment. This role reviews, processes, enters, reconciles, and acknowledges donations received daily through assigned giving verticals which may include, but are not limited to, online giving, lockbox, events, white mail, and/or ACH. The Specialist brings a detail-oriented, analytical skillset to the team to provide high-quality data entry, data analysis, database maintenance, basic financial reconciliation, and reporting. This role specializes in their assigned giving verticals, functioning as the team's subject matter expert and thought leader in their areas of responsibility. The Food Bank’s team is dedicated to creating an efficient food distribution network to reduce and help end hunger across the state. Staff are committed to embodying the Food Bank’s organizational values and mission in all activities. If you are looking for a mission-focused organization where innovation and teamwork are encouraged and new ideas are valued, then this is an ideal position for you. The mission of Food Bank of the Rockies is to ignite the power of community to nourish people facing hunger. We provide food and necessities to people in need through signature programs and by teaming up with hundreds of Hunger Relief Partners to serve communities across Colorado and Wyoming. We believe that for a community to thrive, every person must have the resources they need to flourish, and we strive to provide proper nourishment for every neighbor.

Requirements

• Exercise cultural competency, including race, ethnicity, socio-economic status, sexual orientation, and disability, among other areas
• Strong database and analytical skills, experience in Raiser's Edge and ImportOmatic a plus
• Commitment to fulfilling the Food Bank of the Rockies mission and positively representing the brand both internally and externally
• Maintain a professional demeanor and respond with urgency
• Show strong teambuilding and interpersonal skills
• Understand the need for discretion in handling confidential information and bring a strong commitment to ethical practice
• Self-directed, dependable, and accountable for individual results
• Extreme detail-orientation and accuracy with both numbers and written documentation
• Ability to balance, prioritize, and perform multiple tasks
• High School Diploma required; Bachelors' Degree or equivalent work experience preferred
• Minimum of 1-3 years prior experience working in Databases, Analysis, Prospect Research, Accounting/Finance, and/or Development
• High proficiency with computers and technology; ability to quickly adapt to new programs a must
• Extensive experience using Microsoft Office Suite; highly proficient in Word and Excel required Raiser'sEdge, ResearchPoint, Engaging Networks, and/or ImportOmatic management experience strongly preferred

Nice To Haves

• Non-profit experience and working knowledge of fundraising a plus

Responsibilities

• Review and verify gift import and/or scan files
• Update donor and gift records with information from import/scan files in Raiser's Edge and identify and pass along any personal correspondence associated with gifts
• Enter donations into Raiser's Edge via manual data entry and/or import
• Merge, format, edit, and print gift acknowledgment letters for donations received; ensuring they are free of error and accurately represent the data entered
• Coordinate with the Executive Assistant to ensure timely signature of acknowledgment under the CEO's signature
• Learn, maintain and properly use printers and specialized mailing equipment, including envelope printer and envelope folder/inserter; diagnosing issues and coordinating service if needed.
• Reconcile gifts for assigned giving verticals and generate reconciliation reports for Finance
• Pull reports, queries, and mailing lists for assigned giving verticals
• Specialize in assigned giving verticals, taking ownership of finding and troubleshooting issues, providing leadership on enhancing processes and reporting, and staying up-to-date on best practices in these areas
• Complete routine database clean-up, including constituent and gift updates, duplicate record identification and merging, and donor-requested changes
• Assist in overall database hygiene through regular auditing, reporting, and maintenance work
• In conjunction with other data team members, write, maintain, and update Standard Operating Procedures for Food Bank of the Rockies' processes and databases, including but not limited to Raiser's Edge, ResearchPoint, and Engaging Networks

Benefits

• Generous Paid Time Off: Flexible paid time off, including 10 paid holidays, sick leave, and opportunities for paid volunteer time.
• Robust Retirement Plan: A 401(k) retirement plan with a 4.5% employer match, plus additional matching based on tenure for a total potential match of up to 8.5%, to support your long-term financial security.
• Comprehensive Health Coverage: Competitive health, dental, vision, and life insurance plans to support your meet your and your family’s needs.
• Medical and Parental Leave: Leave time is offered through the Colorado-funded FAMLI (Family and Medical Leave Insurance) Program.
• Bilingual Incentive: A monthly incentive for certified bilingual staff, recognizing and rewarding your valuable language skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED