Development & Communications Associate

Coast to Coast Legal Aid of South Florida • Plantation, FL

24d • $50,000 • Hybrid

About The Position

Coast to Coast Legal Aid of South Florida, Inc. (CCLA) established in 2003 is a Legal Services Corporation (LSC) funded, non-profit organization. CCLA provides free civil legal services to low-income and otherwise eligible residents of Broward County and is located in Plantation, Florida, a suburb of Fort Lauderdale. Our mission is to provide equal justice to underserved communities through quality and innovative free civil legal aid. CCLA provides legal advocacy for individuals in our community, helping thousands of economically disadvantaged residents to gain greater access to justice and much-needed legal assistance to remove barriers to a healthy and stable life. CCLA provides legal assistance in the areas of Family Law & Victims of Crime, Economic Advocacy & Community Health (public benefits), and Senior Law for people age 60 and older. At CCLA, we provide quality civil legal representation and equal access to justice, regardless of their income. CCLA’s vision is a community where everyone has the legal resources to thrive. CCLA is currently seeking a hardworking, compassionate Development & Communications Associate to support CCLA’s visibility, community engagement, and fundraising growth through integrated marketing and communications efforts. This role manages and creates content across digital, print, and social platforms; ensures consistent branding and messaging; and uses data and analytics to measure impact. The Associate also supports fundraising campaigns, donor communications, website updates, and event promotion, while collaborating closely with development, program, and leadership teams. The ideal candidate is a creative, detail-oriented communicator with strong storytelling skills, experience in digital marketing tools, and a passion for social impact and CCLA’s mission.

Requirements

• Bachelor’s degree in marketing, Communications, Public Relations, Journalism, or related field (or equivalent experience).
• 1–3 years of experience in marketing, communications, or nonprofit outreach preferred.
• Strong writing, editing, and storytelling skills.
• Proficiency with social media platforms and content creation tools (e.g., Canva, Adobe Creative Suite).
• Working knowledge of email marketing tools and website CMS platforms (e.g., Constant Contact, WordPress, Hootsuite, InDesign).
• Ability to perform duties with the highest regard for confidentiality, integrity, and respect.
• Due to funder requirements, all applicants must pass a background check before employment begins.

Responsibilities

• Develop and manage content across digital, print, and media platforms while ensuring consistent brand voice and alignment with CCLA’s mission.
• Support digital advertising, SEO, and graphic design efforts, and use data and KPIs to align messaging with target audiences and measure communications impact.
• Manage CCLA’s social media channels (Facebook, Instagram, LinkedIn, X/Twitter, YouTube, TikTok, Google Business Profile, and Link Tree).
• Create and schedule posts, track engagement, and analyze performance metrics.
• Ensure timely responses and consistent community interaction.
• Support marketing efforts for fundraising campaigns, events, and donor outreach.
• Assist in producing campaign collateral for Giving Tuesday, year-end appeals, and special initiatives.
• Update donor communications and maintain storytelling that highlights CCLA’s impact.
• Update website content and assist with managing online resources.
• Track analytics to improve website engagement and user experience.
• Assist with planning, promoting, and documenting CCLA events, including educational workshops, fundraising events, and community outreach activities.
• Capture photos and videos for marketing use.
• Work closely with the Development, Program, and Executive teams to ensure cohesive messaging.
• Maintain media lists, contact databases, and marketing archives.
• Manage outreach software including email marketing (ex. Constant Contact), social media (ex. Hootsuite), and donor management (ex. Donor Perfect).
• Develop and implement data management and generate solicitation lists for online and offline fundraising programs.
• Participating in continuous professional development and trainings.
• Assist in advancing CCLA’s Strategic Plan goals.
• Maintain CCLA’s nonpartisan identity and adhere to all applicable rules, regulations, and guidance from funders in communications.
• Other duties as assigned.

Benefits

• Here at CCLA we offer our employees an outstanding and generous benefits package, which includes medical, vision, dental (100% employer paid for individual coverage), life, short-term, long-term disability insurance (100% employer paid coverage), supplemental insurance, and a 403(b) plan (tax-sheltered annuity plan) with an employer contribution.
• Additionally, CCLA offers substantial discounts on gym memberships, parks, travel, pet insurance, and more, contributing to our employees' overall well-being.
• CCLA is very proud of our work-life balance by giving our employees a substantial paid time off package which includes, vacation, sick leave and over 12 holidays a year.
• At CCLA we offer our employees (non-probationary) a more flexible work schedule by temporarily working a hybrid schedule 2 days in the office and 3 days working remotely.
• At CCLA, we foster a positive and supportive work environment where we work hard to provide exceptional service to our community.
• The work is both challenging and rewarding, and we take pride in the commitment and dedication of our team.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level