Development Associate

Best Buddies Int. Inc•Boston, MA

16d•$40,000 - $45,000•Hybrid

About The Position

The Development Associate is a key position on the Development Team charged with recruiting new participants and teams, retaining alumni, increasing participant fundraising and providing excellent customer service to all participants in the Best Buddies Challenge Rides (which support Best Buddies International). This position focuses heavily on peer-to-peer fundraiser recruitment and support. Areas of responsibility and associated task functions are outlined below. The goals and direct responsibilities associated with this position are to increase participant recruitment while providing positive relationships resulting in increased participation and revenue. By accomplishing these goals, participant recruitment and fundraising revenues will directly contribute to the bottom-line profitability and success of the Best Buddies Challenges.

Requirements

Bachelor’s degree or relevant experience in marketing and/or communications
Experience with P2P fundraising campaigns is highly desirable
Proficiency in Microsoft Word, Outlook, Excel and PowerPoint
Excellent customer service skills
Experience in managing relationships with key stakeholders
Database knowledge (pulling reports, analyzing data, updating records, etc)
Organized and detail-oriented
Ability to manage multiple deadlines
Ability to work independently in a team environment
Work well under pressure and with a variety of people
Motivated self-starter personality
Deadline conscious with ability to work within sales and development goals
Ability and flexibility to work nights and weekends
Plan and manage events
Own a car and be willing and able to travel locally and nationally
Be a team player

Nice To Haves

Knowledge of cycling a plus
Ability to approach potentially stressful situations with a sense of humor

Responsibilities

Oversee and manage key participant relationships for the organization aimed at increased revenue
Create and follow participant on-boarding, lead-flow, and fundraising stratification processes and protocols
Support participants with fundraising and team development
Manage all aspects of participant database for the rides
Manage and maintain ride and sponsor CRM (Customer Relationship Management) platform including regular updates and collection of data from team
Assist with rider team development and customer service leading up to and during the event
Plan and execute information sessions in person and over the phone
Write and assist with external communications
Assist in data collection process and analyzation for annual survey and marketing reports
Handle customer service issues as requested
Create regional calendar and attends events, expos, and conventions to promote the Best Buddies Challenge and recruit new riders