Development Assistant, Direct Response, Trust

Children's Hospital Boston•Boston, MA

32d

About The Position

The Development Assistant, Direct Response, will serve a vital supportive role in helping to achieve the fundraising goals set by the Boston Children's Hospital Trust. Working with the Leadership Giving team, this position will partner with the team to operate efficiently in its efforts to raise philanthropic support for the hospital's mission. They will also have a unique career development opportunity to gain experience in fundraising at a large and highly impactful organization.

Requirements

An Associate's Degree and 4 years of fundraising related work experience is required. Bachelor's degree preferred and would replace the experience requirement
Customer service experience preferred
Strong written and verbal communication skills
Excellent attention to detail and highly proficient in proofreading and project management
Highly organized and self-motivated to meet critical deadlines, with the ability to work under pressure while coordinating several projects simultaneously
Ability to develop strong relationships with others and foster a positive work environment
Strong critical thinking skills and the ability to proactively problem solve and recommend process improvements
Skilled in Microsoft Office Suite (WORD, Excel, PowerPoint); Ability to work with data and databases

Responsibilities

Serve as the primary point of contact for all donor inquiries, including those related to gifts, sustainer questions and cancellations, and tribute requests
Work with our direct response strategy agency to coordinate on-brand, on-time, and error-free production of direct mail fundraising mailings, in collaboration with the rest of the team
Accurately proofread all marketing copy to ensure accuracy
Act as team lead on donor communications for tribute giving
Prepare invoices for the dept including payment requisitions for vendors and employee reimbursements; Serve as contact to resolve discrepancies; Reconcile monthly bills with overall budget
Make local, national, or international travel arrangements for Trust and hospital staff as needed
Provide general office support including answering phones, preparing special mailings, and providing other basic administrative help as necessary
Organize remote and occasional onsite meetings including: developing and managing invitation lists, attendance, room space, and refreshments
Assist supervisor with special projects and prepare reports and documents as needed
Develop proficiency in donor database, with the ability to run basic reports and queries
May serve as resource and provide training to other admin staff