Developer Relations Engineer (german-speaking)

Corti•New York, NY

19d•Hybrid

About The Position

We are on a mission to ensure everyone has access to medical expertise, no matter where they are. Half the world still lacks access to quality healthcare. Even in advanced systems, outcomes are uneven, and clinicians are overwhelmed. Medical knowledge grows faster than human capacity can keep up. Corti is building the infrastructure to close that gap. Our AI platform expands access to medical expertise, reducing errors, restoring time to clinicians, and making care more affordable, accessible, and human again. There is no quality healthcare without a quality dialogue, and no reliable AI without a strong foundation. Help us build both. Why Corti? Corti is building the intelligence layer for global healthcare. We give every developer, product team, and healthcare innovator access to medical-grade AI, so the world can deliver care that is faster, safer, and more human. Built entirely for healthcare and adjacent industries, Corti’s models are trained on real-world data and optimized for precision, safety, and regulatory trust. Through modular APIs, teams can embed medical speech recognition, summarization, reasoning, and much more directly into healthcare products without reinventing the foundation. We power the builders who are redefining how healthcare works, from startups creating new patient experiences to enterprises modernizing the systems that care depends on. If you believe that AI purpose-built for medicine will define the next century of healthcare, you belong at Corti. The Role We’re already expanding our brand-new Activation Team to transform technical potential into clinical impact—faster. Our mission: accelerate technical activation, remove friction, and spark long-term engagement. As a Developer Relations Engineer, you’ll sit at the crossroads of product, engineering, and customer success. You’ll be the catalyst that transforms new signups into thriving, long-term users of our healthcare API infrastructure. Think of yourself as the bridge between first impressions and enduring value—making sure every customer, whether technical or non-technical, gets started with confidence, efficiency, and impact. This role is at the heart of Corti’s customer journey: you’ll build trust, grow utilization, and uncover opportunities that shape the future of healthcare AI.

Requirements

Experience that counts: 3+ years in technical customer success, support, or similar roles—ideally in API or SaaS environments.
Language skills: Fluency in English and another language would be beneficial (e.g. German, French, Spanish etc.)
Technical fluency: Skilled at troubleshooting, with proficiency in at least one programming language (e.g. Python, JavaScript) and a strong understanding of RESTful APIs.
Clear communicator: Able to break down complex technical concepts for both engineers and non-technical stakeholders.
Curious problem-solver: Eager to tackle challenges, remove roadblocks, and learn continuously.
Adaptability: Thrives in ambiguity, comfortable in fast-paced, evolving environments.

Nice To Haves

A passion for AI, customer experience, and healthcare innovation.

Responsibilities

Drive technical onboarding: Own the customer journey from day one, ensuring seamless integration of our API platform and unlocking maximum value for both named accounts as well as users that sign up through our Product Led Growth funnel.
Be the trusted technical partner: Act as the primary point of contact, proactively troubleshoot issues, and collaborate with internal teams to resolve complex API challenges.
Keep the system healthy: Monitor day-to-day activity in our ticketing system, spotting issues before they become blockers.
Strengthen relationships: Drive customer and partner success through discovery calls, strategic support, and technical growth planning
Build knowledge at scale: Create and maintain documentation, guides, and resources that empower customers to solve problems independently.
Drive product adoption: Promote healthy usage and identify opportunities where customers could benefit from expanded services or solutions.
Fuel go-to-market success: Partner with GTM teams to strengthen technical relationships, set realistic expectations, and foster excitement.
Collaborate cross-functionally: Work daily with Product, Engineering, and GTM teams to ensure customer needs translate into product evolution.