Developer Relations Community

PayPal • San Jose, CA

2d • Hybrid

About The Position

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: Build the Future of Commerce At PayPal, we are powering the digital economy. Our platform is the engine that drives millions of businesses and developers worldwide. We are looking for a versatile, high-impact Developer Relations & Community leaders to serve as a critical bridge between our world-class APIs and the developers who build on them. You will be responsible for creating a thriving ecosystem, one defined by technical clarity, trust, and deep community engagement. If you are driven to simplify complex financial technology and turn developers into successful partners, this is your mission. Core Impact Areas (DevRel Tracks) You will specialize and contribute significantly to one or more of the following essential DevRel functions: Job Description: 1. Technical Content & Evangelism (Advocacy & Enablement) Simplify and Scale: Produce high-quality, actionable technical content (APIs tutorials, reference applications, SDK guides, blogs) that translates complex payment and commerce flows into simple, successful integrations. Lead the Conversation: Represent PayPal as a credible technical expert and evangelist at global financial technology conferences, hackathons, and webinars, demonstrating the power and security of our platform. Elevate the DX: Relentlessly advocate for the developer experience. Partner with Product and Engineering teams to capture, synthesize, and prioritize external technical friction points, directly influencing the roadmap for our developer tools and services. 2. Community Engagement & Management Foster Trust: Cultivate a helpful, inclusive, and technically sound environment across our key community channels (GitHub, Discord, Slack, public forums). Be the trusted face of the platform. Amplify Our Reach: Develop and manage community programs, such as our Developer Ambassador Program, to identify and empower external champions who can effectively scale our knowledge and presence globally. Measure and Grow: Utilize data to track community health, engagement metrics, and content performance, ensuring our community efforts are constantly optimized to drive platform adoption. 3. Developer Programs & Strategy Operational Excellence: Support strategic developer programs, such as launching specialized Startup or Partner ecosystem initiatives, or managing critical technical beta and preview programs. Enable Success: Collaborate cross-functionally to ensure every developer, from a solo entrepreneur to a large enterprise, has a clear, supported path to launch their product on our platform.

Requirements

• A deep-seated passion for technology and a proven track record of engaging with technical communities.
• Exceptional ability to communicate complex concepts (e.g., API structures, security protocols, payments flows) clearly and persuasively in written, verbal, and code forms.
• Experience in software development, technical writing, solutions architecture, or a prior Developer Relations role.

Responsibilities

• Produce high-quality, actionable technical content (APIs tutorials, reference applications, SDK guides, blogs) that translates complex payment and commerce flows into simple, successful integrations.
• Represent PayPal as a credible technical expert and evangelist at global financial technology conferences, hackathons, and webinars, demonstrating the power and security of our platform.
• Relentlessly advocate for the developer experience. Partner with Product and Engineering teams to capture, synthesize, and prioritize external technical friction points, directly influencing the roadmap for our developer tools and services.
• Cultivate a helpful, inclusive, and technically sound environment across our key community channels (GitHub, Discord, Slack, public forums). Be the trusted face of the platform.
• Develop and manage community programs, such as our Developer Ambassador Program, to identify and empower external champions who can effectively scale our knowledge and presence globally.
• Utilize data to track community health, engagement metrics, and content performance, ensuring our community efforts are constantly optimized to drive platform adoption.
• Support strategic developer programs, such as launching specialized Startup or Partner ecosystem initiatives, or managing critical technical beta and preview programs.
• Collaborate cross-functionally to ensure every developer, from a solo entrepreneur to a large enterprise, has a clear, supported path to launch their product on our platform.

Benefits

• PayPal is committed to fair and equitable compensation practices.
• Actual compensation is based on various factors including but not limited to work location, and relevant skills and experience.
• The total compensation for this position may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits.
• For more information, visit https://www.paypalbenefits.com
• For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
• At PayPal, we’re committed to building an equitable and inclusive global economy.
• And we can’t do this without our most important asset-you.
• That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most.
• We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed