Developer, IS Operations & Supply Chain Analytics

About the position

The Smucker Information Services (IS) department enables technology solutions for capabilities that help our business perform, transform and grow. The Developer on the IS Supply Chain & Operations Analytics team realizes this purpose by designing, building and supporting data visualizations, interfaces and other technical functions that power applications used by Plant Operations & Supply Chain functions. Being part of a team that has direct relationships with internal business customers, this role builds knowledge in particular business processes and concepts as well as data structures relevant to the business areas supported. Under direct guidance, this developer will code, test, debug, and document software applications, integrations, and other related technologies.

Responsibilities

• Under direct guidance, codes, test, debugs, and documents software applications, integrations, and other related technologies.
• Completes programming assignments as part of a project team, applying continued learning of programming technologies and/or applications.
• Utilizes understanding of data transformation, interface design and other design principles to contribute to technical specifications and solution designs.
• Writes code or configures software based upon technical designs. Follows documented standards for development, code promotion, and change management.
• Executes unit testing to ensure new functionality meets design specifications and refactors as appropriate. Helps troubleshoot and resolve defects.
• Supports go-live activities and hypercare support.
• Learns support model, provides troubleshooting and fixes for software issues and interfaces with 3rd party vendors.
• Executes Standard Operating Procedures (SOPs) to support existing business processes.
• Contributes to root cause identification, prevention, and maintenance activities.
• Validates and monitors live solutions.
• Follows defined support call paths including status updates in incident management tool.
• Learn new tools and apply modern IT concepts to support ongoing shift toward cloud-based technologies.
• Proactively take on learning opportunities by immersing themselves in functional and technical meetings to quickly comprehend new areas of support.

Requirements

• Development experience (inclusive of internships)
• Experience with Tableau, PowerBI, or similar data visualization tools
• Knowledge of one or more development languages
• Knowledge of programming fundamentals (code organization, version control, compiling and integrated development environment use)
• Knowledge of data structures, algorithms and formats
• Knowledge of code design
• Ability to unit test, troubleshoot and debug developed code
• Problem solving and critical thinking skills, with ability to conceptualize technical concepts.
• Takes initiative in learning and picking up new work
• Curiosity to learn new technology, business functions

Nice-to-haves

• Experience implementing or supporting Operations (Plant Manufacturing), Supply Chain, or other enterprise level software relating to Plant Systems, Corporate Quality, and Supply Chain.
• Experience developing solutions on major cloud service provider platforms (AWS, Azure, GCP).
• Experience with SQL & Databricks.
• Experience with Software-as-a-Service (SaaS) implementations within an integrated enterprise environment.
• Familiarity with data integration methods and data conversion activities. Experience creating requirements and design documentation pertaining to data integration or conversion.

Benefits

• Helping our Employees Thrive
• Delivering on Our Purpose
• Our Continued Commitment to Ensuring a Workplace for All