Developer Experience (DevEx) Engineer

Veracross • Wakefield, MA

15h • Remote

About The Position

We're hiring our first Developer Experience (DevEx) Engineer — a role at the intersection of platform engineering, tooling, automation, and AI-first development practices. You’ll own the systems, standards, and integrations that make our engineering teams faster, more consistent, and better equipped to leverage agentic workflows across a multi-language, multi-product codebase spanning Ruby on Rails, PHP/Laravel, C#, and Java. This is a high-autonomy, high-impact role. You’ll partner closely with engineering leadership to define and execute our 2026 AI-first engineering roadmap, serving as the connective tissue between our tools, teams, and processes.

Requirements

• Strong proficiency with GitHub administration: Actions, Advanced Security, Dependabot, branch protection rules, and org-level configuration.
• Experience building and maintaining CI/CD pipelines in complex, multi-repo environments.
• Experience with GitHub Actions or similar CI/CD tooling at scale.
• Ability to troubleshoot data flow, performance, and integration issues across diverse stacks.
• Fluency in at least one scripting or backend language (Ruby, Python, PHP, TypeScript, etc.) for building tooling and integrations.
• Experience using AI coding tools (GitHub Copilot, Cursor, Codeium, or custom agents).
• Comfort with prompt engineering and guiding AI toward high-quality code generation.
• Passion for developer productivity, clean code, and intelligent automation.
• Familiarity with AI-assisted test generation, coverage analysis, and automated documentation workflows.
• Experience using AI agents for code reviews, refactoring, and repository-level improvements.
• Excellent written and verbal communication skills — especially for documentation consumed by both humans and agents.
• Strong technical organization and planning abilities.
• Ability to work effectively in a remote, mostly asynchronous environment.
• Flexibility, adaptability, and a collaborative mindset.
• 4+ years of professional programming or platform engineering experience.
• Experience with relational databases and SQL query optimization.
• Experience with Git/GitHub and modern source-control workflows.
• A service-oriented, team-first approach to engineering.
• Authorized to work in the United States

Nice To Haves

• Familiarity with Model Context Protocol (MCP) and building or integrating MCP servers.
• Experience building or consuming RESTful APIs and partner integrations.
• Advanced SQL and relational database optimization techniques.
• Experience modernizing legacy stacks and incrementally migrating to new tooling and technologies.
• Understanding of backend architecture and how it influences developer workflows and tooling.
• Familiarity with AWS services, especially ECS for containerized deployments.
• Experience with Datadog, Sentry, Jira, or Confluence administration.
• Contributions to open-source developer tooling projects.

Responsibilities

• Contribute meaningfully to the engineering organization at both the individual and team level.
• Serve as an internal advocate and educator for developer tooling — run training sessions, labs, and internal demos.
• Build and evolve the tooling, workflows, and platform capabilities that enable engineers to deliver high-quality software efficiently.
• You will own the GitHub platform, pipeline and repository standards at Veracross.
• Modernize and standardize our development ecosystem — from repository structure to CI/CD pipelines to AI-assisted workflows.
• Use AI agents and copilots to generate code, debug issues, write tests, and optimize performance across multiple stacks.
• Create best practices for AI instructional files accross repositories and push those standards and best practices forward.
• Provide technical mentorship and guidance on best practices, tooling, and AI-first development patterns.
• Collaborate with product, design, and engineering teams to translate specifications into efficient, repeatable workflows.
• Integrate with other product areas, ensuring DevEx tooling supports systems like our SIS, Admissions, and Fundraising platforms.
• Enhance internal tools and developer workflows through automation, intelligent integrations, and lifecycle-spanning pipelines.
• Assist in documenting systems, architecture, and engineering processes, ensuring clarity for both humans and AI agents.
• Work to drive meaningful context into the AI development ecosystem at Veracross to enable the AI tooling to probvde better and more robust options for engineers.
• Build and maintain integrations with third-party systems commonly used in our domain.

Benefits

• 3 weeks of vacation per year
• 14 paid holidays per year (including the week off between Christmas and New Year's Eve)
• 56 Hours of paid sick leave annually
• Top tier benefits - Medical, Dental & Vision (Blue Cross Blue Shield & EyeMed)
• Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed