Developer Documentation Specialist

Illumio • Sunnyvale, CA

1d

About The Position

Onwards Together! Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. Powered by the Illumio AI Security Graph, our breach containment platform identifies and contains threats across hybrid multi-cloud environments – stopping the spread of attacks before they become disasters. Recognized as a Leader in the Forrester Wave™ for Microsegmentation, Illumio enables Zero Trust, strengthening cyber resilience for the infrastructure, systems, and organizations that keep the world running. Our Team's Vision: Our Product Management team is driven by a culture that thrives on visionary leadership, autonomy, and ownership, creating a dynamic synergy that drives us forward in the ever-evolving landscape of cybersecurity. We collaborate closely with our Engineering team to tackle real-world challenges our customers face. Bring your visionary instincts to every stage of the product lifecycle—from conception and definition to development, release, and post-release activities. You'll play a pivotal role in strategic planning, feature selection, and day-to-day tactical operations. Together, our dynamic team propels the roadmap forward as we strive to make the digital world a safer place. Your Impact: Review existing API documentation, identify gaps or areas for improvement, and ensure consistency across all API documentation resources. Follow best practices for API documentation, ensuring that all technical details are well-explained and easy to follow for developers and non-technical stakeholders. Gain hands-on experience with containerization tools (such as Docker) and orchestration platforms (such as Kubernetes) to support microservices. Collaborate with cross-functional engineering teams to identify bottlenecks and propose solutions for scaling, reliability, and performance. Work alongside engineers to document REST APIs, ensuring clear, accurate, and user-friendly documentation. Learn and utilize tools such as Swagger and Postman to create and generate API documentation. Research and evaluate industry-leading tools and platforms for API generation and documentation (such as Swagger, Postman, RAML, or OpenAPI). Your Toolkit: REST APIs Knowledge: Basic understanding of REST API concepts, including HTTP methods, endpoints, and responses. Experience with LLMs to build applications that enhance REST API documentation. Build interactive REST API content to enable partners and customers use APIs. Familiarity with Swagger & Postman: Exposure to Swagger, OpenAPI, or Postman for API design and documentation (experience is a plus but not required). Technical Writing: Ability to write clear, concise, and comprehensive technical content. Familiarity with Documentation Standards: Understanding of documentation standards and best practices in technical writing, especially API documentation. Strong focus on detail to ensure accuracy in technical documentation. Excellent problem-solving, analytical skills, and attention to detail. Ability to work independently and as part of a team. Strong communication and interpersonal skills. A passion for learning and continuous improvement. Proficiency in coding languages such as TypeScript, Python, GoLang, React, building full stack applications. Proficiency in the use of Confluence and JIRA. Some experience building videos using Camtasia or other video editing tools. Bachelor’s degree in Computer Science Our Commitment: Illumio believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions drives our success and makes us stronger together. We are dedicated to creating and maintaining a diverse culture and emphasizing inclusion and belonging. This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls #LI-PO1 #LI-ONSITE All official job offers from our company are extended directly by our recruitment team and will be sent through an official E-Signature document for your review and signature. Please be aware that we do not ask for any personal information in the process of extending offers of employment, such as financial details or social security numbers. Upon acceptance of any offer, we will request such information as part of the onboarding process prior to or on your first day of employment, and only after completing a background check through an authorized third-party vendor. If you receive any communication asking for personal details outside of these processes, please contact us immediately to verify the authenticity of the request. Your security is important to us, and we are committed to a safe and transparent hiring experience. For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Illumio will consider for employment qualified applicants with arrest and conviction records.

Requirements

• REST APIs Knowledge: Basic understanding of REST API concepts, including HTTP methods, endpoints, and responses.
• Experience with LLMs to build applications that enhance REST API documentation.
• Build interactive REST API content to enable partners and customers use APIs.
• Technical Writing: Ability to write clear, concise, and comprehensive technical content.
• Familiarity with Documentation Standards: Understanding of documentation standards and best practices in technical writing, especially API documentation.
• Strong focus on detail to ensure accuracy in technical documentation.
• Excellent problem-solving, analytical skills, and attention to detail.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• A passion for learning and continuous improvement.
• Proficiency in coding languages such as TypeScript, Python, GoLang, React, building full stack applications.
• Proficiency in the use of Confluence and JIRA.
• Bachelor’s degree in Computer Science

Nice To Haves

• Familiarity with Swagger & Postman: Exposure to Swagger, OpenAPI, or Postman for API design and documentation (experience is a plus but not required).
• Some experience building videos using Camtasia or other video editing tools.

Responsibilities

• Review existing API documentation, identify gaps or areas for improvement, and ensure consistency across all API documentation resources.
• Follow best practices for API documentation, ensuring that all technical details are well-explained and easy to follow for developers and non-technical stakeholders.
• Gain hands-on experience with containerization tools (such as Docker) and orchestration platforms (such as Kubernetes) to support microservices.
• Collaborate with cross-functional engineering teams to identify bottlenecks and propose solutions for scaling, reliability, and performance.
• Work alongside engineers to document REST APIs, ensuring clear, accurate, and user-friendly documentation.
• Learn and utilize tools such as Swagger and Postman to create and generate API documentation.
• Research and evaluate industry-leading tools and platforms for API generation and documentation (such as Swagger, Postman, RAML, or OpenAPI).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees