Dev Ops Engineer (Site Reliability)

Nintendo-posted 8 months ago
$102,500 - $164,000/Yr
Full-time • Mid Level
Onsite • Redmond, WA
Merchant Wholesalers, Durable Goods
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Nintendo of America Inc. is seeking a Dev Ops Engineer (Site Reliability) to join their Site Reliability Engineering (SRE) team within the NOA IT: Enterprise Architecture department. The SRE team supports operations and engineering for several mission-critical platforms such as Nintendo eShop, Grand Prix, Nintendo Developer Portal, and Magento. The role involves designing, building, and maintaining reliable and scalable applications on Linux servers, both on-prem and in the cloud, to support various applications. The engineer will partner with development teams, collaborate with peers, and lead efforts in requirements gathering, testing, and operational issue resolution.

  • Designs, builds and maintains reliable and scalable applications on Linux servers, both On-prem and cloud.
  • Partners with development teams by providing infrastructure assistance and guidance from the early phases of product development.
  • Collaborates with engineers in peer teams to develop solutions that meet reliability goals, leveraging automation and process.
  • Submits software fixes for deficiencies within the area of expertise or operational responsibility.
  • Owns, drives and is accountable for KPIs pertaining to reliability, resiliency, durability, and uptime contributing to defining SLOs.
  • Leads and directs efforts for requirements gathering, building, and implementing test plans, performing quality reviews, and fixing operational issues.
  • Troubleshoots, evaluates, and resolves system and application challenges.
  • Builds automation to reduce the cost of errors, improve CI/CD processes, and increase developer efficiency.
  • Performs peer review of solutions developed by others, ensuring that best practices and internal standards are being followed.
  • Runs Infrastructure as a code with Puppet/CloudFormation/Terraform/CDK.
  • Participates in 24x7 on call cycle to support and troubleshoot products and solutions in multiple environments.
  • Develops metrics, dashboards, and alerts in New Relic using Terraform.
  • Minimum of five (5) years of related experience in various system development technologies, patterns and practices.
  • Experience with automation methodologies such as continuous integration/delivery (CI/CD).
  • Experience participating in or leading the planning and execution of small to moderately complex projects.
  • Proficiency in one or more programming languages (Python); experience writing, documenting, bundling and publishing code for reuse by others is extremely helpful.
  • Proficiency in the setup, configuration, maintenance, and upgrading of one or more server operating system families (Linux, Windows, etc.).
  • Proficiency with managing GitHub (Administration, GitHub Actions, etc.) preferred.
  • Proficiency with cloud-based web services platforms (AWS) and services (EKS, ECS, CloudFront, Lambda, S3, etc.).
  • Proficiency with containerization and orchestration technologies (Kubernetes, Docker, etc.).
  • Some experience with SDLC processes (code review, release management, etc.) and automation of same.
  • Some experience with networking equipment, protocols (TCP/IP, SSL, etc.) and troubleshooting tools.
  • Bachelor of Science degree in Computer Science, Computer Engineering, Electrical Engineering, Information Technology, Information Systems, Industrial Engineering, or related field; or equivalent combination of education and experience.
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Paid time off
  • Potential for a semi-annual discretionary performance bonus
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