Detention Assistant

Crete Carrier CorporationLincoln, NE
5h

About The Position

Performs supportive duties in the processing of detention pay, including auditing trips for detention accuracy and ensuring appropriate compensation is paid timely.

Requirements

  • Excellent verbal and written communication skills.
  • Proficient with Microsoft Office Suite or related software.
  • Associate degree; or one to two years related experience and/or training; or equivalent combination of education and experience.
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 10 pounds at a time.

Responsibilities

  • Audits driver delay times at customer locations to ensure accurate detention submissions.
  • Monitors and approves driver pay for detentions.
  • Assists Billing Department when necessary.
  • Answers telephone providing problem solving and communication with customers, drivers and various other departments, within bounds of delegated authority and redirects calls to appropriate personnel if necessary
  • Establishes and maintains positive working relationships.
  • Receives and carries out instructions.
  • Maintains regular and predictable attendance.
  • Performs other duties as assigned.
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