Detection & Investigation Associate: FDO Treasury Management Fraud

PNC•Strongsville, OH

2d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Detection & Investigation Associate within PNC's FDO Treasury Management Fraud organization, you will be based in Pittsburgh, PA, Portage, MI, Birmingham, AL, Strongsville, OH. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. This role is responsible for investigation and/or mitigation of suspicious bank activity, control and prevention of losses related to fraud, AML and /or organizational risk. Based on root cause, the associate assists in the development and implementation of internal controls to identify suspicious and/or prevent illegal activities and to recover any incurred losses, which may be significant. The position identifies gaps and control enhancements that at times have a large monetary impact on the organization. The associate independently works with internal and external stakeholders (local, state and federal authorities, agencies and other financial institutions) on matters relating to fraudulent/illegal activities where appropriate. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be Customer Focused and adept at Managing Risk.

Requirements

Analytical Thinking
Customer Solutions
Decision Making
Operational Risks
Problem Resolution
Researching
Risk Mitigation Strategies
Anti-money Laundering/Sanctions Policies and Procedures
Business Ethics
Business Process Improvement
Decision Making and Critical Thinking
Effective Communications
Fraud Detection and Prevention
Information Capture
Operational Risk
Problem Solving
Standard Operating Procedures
University / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Bachelor's degree

Responsibilities

Reviews and investigates customer cases, reports and work for potential and actual loss.
Minimizes fraud, Anti-Money Laundering and/or organizational risk.
Performs early detection of suspicious activity.
Controls and prevents losses.
May lead the work of and/or train detection and investigation staff.
Researches and analyzes bank activities and reports to detect and prevent possible fraudulent and suspicious activities.
Recommends disposition.
Identifies gaps and control enhancements.
Uses defined research procedures to identify and resolve issues.
Identifies trends and escalates as appropriate.
Follows standards and practices to mitigate fraud, Anti-Money Laundering and other risk exposure and loss.
Shares best practices among the team and/or service partners.
Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate.
Responsible for investigation and/or mitigation of suspicious bank activity, control and prevention of losses related to fraud, AML and /or organizational risk.
Assists in the development and implementation of internal controls to identify suspicious and/or prevent illegal activities and to recover any incurred losses, which may be significant.
Identifies gaps and control enhancements that at times have a large monetary impact on the organization.
Independently works with internal and external stakeholders (local, state and federal authorities, agencies and other financial institutions) on matters relating to fraudulent/illegal activities where appropriate.
Performs the investigation of identified activity.
Makes determination as to whether the activity is reportable or requires additional escalation, based on standard criteria and/or independent judgment.
Completes the required documentation.
Prepares and maintains appropriate documentation of investigation performed.