Detection & Investigation Analyst Lead: Friday - Monday 9:30 am - 8:00 pm EST

PNC • Birmingham, AL

391d

About The Position

As a Detection & Investigation Analyst Lead at PNC, you will play a crucial role in the Zelle Fraud organization, focusing on minimizing fraud and organizational risk. This position involves reviewing and investigating customer cases, performing early detection of suspicious activities, and leading a team of analysts. You will work remotely, ensuring that all investigations are conducted in a confidential and secure environment.

Requirements

• Bachelor's degree or equivalent combination of education and experience.
• Less than 1 year of professional experience or completion of a formal development program.

Nice To Haves

• Analytical Thinking
• Customer Solutions
• Decision Making
• Operational Risks
• Problem Resolution
• Researching
• Risk Mitigation Strategies

Responsibilities

• Review and investigate customer cases and reports for potential and actual loss.
• Minimize fraud, Anti-Money Laundering, and organizational risk.
• Perform early detection of suspicious activity and control losses.
• Lead and train detection and investigation staff as needed.
• Research and analyze bank activities to detect and prevent fraudulent activities.
• Recommend dispositions based on investigations and identify gaps for control enhancements.
• Use defined research procedures to identify and resolve issues, identifying trends and escalating as appropriate.
• Follow standards to mitigate fraud and other risk exposures, sharing best practices among the team.
• Prepare and maintain documentation of analysis performed and coordinate with stakeholders.

Benefits

• Medical/prescription drug coverage with Health Savings Account feature
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match
• Pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance
• Robust wellness program with financial incentives
• Paid maternity and/or parental leave
• Up to 11 paid holidays each year
• 8 occasional absence days each year
• 15 to 25 vacation days each year depending on career level and years of service

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree