Detail Team Lead

Defined Fitness • Santa Fe, NM

104d

About The Position

The Detail Team Lead is a crucial part of our business, bridging the gap between hourly employees and the leadership team. This position is expected to demonstrate the highest level of performance and excellence in the Operations Department. The ideal Detail Team Lead is someone who exemplifies all four of our CORE values: DRIVE, DELIGHT, DETAIL, and DEVELOP. The Detail Team Lead will partner with all leadership managers at their respective facilities to provide a best-in-class, clean, and safe environment that enhances member experiences and builds member satisfaction. This role also involves assisting the Operations Manager in managing the Play Department and supporting maintenance tasks to ensure the overall functionality and appeal of the facilities. Additionally, the Detail Team Lead will lead by example in maintaining a positive culture and ensuring that our facilities meet cleanliness and safety standards daily.

Requirements

• One year of Defined Fitness Detail/Play Experience, Preferred.
• Ability to use sound business judgment and have strong analytical aptitude.
• Ability to effectively communicate with constituents.
• Effective listening skills.
• Ability to effectively delegate and follow up on delegation tasks.
• Effective planning and organization skills.
• Demonstrates willingness and openness for self-development.
• Ability to identify and use resources to improve overall operations.
• Strong leadership qualities coupled with excellent motivational, communication and team-building skills.
• College Degree, Preferred.
• Current CPR Certification, Required.

Responsibilities

• Ensure all areas of the club, both internal and external, including walkways and parking lots, are thoroughly cleaned and disinfected.
• Routinely complete walkthroughs, including tasks such as trash removal, locker room spot cleaning, and re-racking weights.
• Oversee the execution of daily, weekly, and monthly cleaning tasks assigned by Defined Fitness Management.
• Assist the Operations Manager in managing the Play Department, ensuring play areas are clean, safe, organized, and enjoyable for members.
• Support maintenance tasks, including routine inspections, minor repairs, and reporting significant maintenance needs to the Operations Manager.
• Communicate regularly and effectively with team members and other departments to ensure seamless operation.
• Assist with large projects, such as painting, under supervision, and manage the completion of these projects.
• Provide excellent customer service by maintaining a clean and organized facility for members to utilize.
• Lead and motivate Detail Team Members, ensuring they adhere to cleaning schedules and protocols.
• Conduct regular inspections to ensure the cleanliness and safety of all club facilities.
• Maintain records of cleaning tasks and inventory of cleaning supplies.
• Successful Completion of a 90-day Initiative Action Plan.
• Attend all Mandatory meetings set out for the Operations Department.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Personal and Laundry Services
• Education Level: No Education Listed