Detail Shop Supervisor - ADESA Tampa

Carvana•Tampa, FL

About The Position

The Detail Shop supervisor is responsible for the safe and efficient operation of our vehicle detail operations and will service our customers by meeting weekly production goals and ensuring the highest quality details to meet our customer expectations. This position reports to the Operations Manager and leads the detail shop team.

Requirements

High School diploma or GED
Must be 18 years of age and have a valid driver’s license that meets the requirements
Minimum 2 years of automotive experience
Minimum 2 years of leadership/supervisory experience
Confidentiality and integrity while handling sensitive information
Proven ability to manage deliverables and metrics against aggressive targets and timelines
Proficiency with computer systems and applications
Highly organized, detail oriented and consistent in the execution of job duties
Excel in a fast paced, ever changing environment
Organized and systematic approach to the work
Demonstrated ability to follow-through with both internal partners and external partners
Self-motivated in order to drive efficiency, teamwork, and the best customer experience possible
Ability to always demonstrate professional behavior
Strong communication skills
Leads through encouragement and coaching, navigates conflict through positive conflict resolution

Nice To Haves

Auction experience preferred
Vehicle detailing experience preferred

Responsibilities

Lead detail shop operations to optimize productivity, quality and profitability
Monitor and maintain equipment and facility
Implement and ensure all safety policies are followed and complete safety audits and inspections
Manage the detail shop staff which includes training, staffing, performance engagement and labor hour management
Communicate with other departments to prepare for production flow and meeting deadlines
Post vehicle detail completions to customer accounts
Run reports to monitor inventory levels
Monitor and ensure compliance with customer contracts regarding vehicle detail completion and quality
Cascade company and customer communication and directives
Promote positive employee relations and morale
Ordering and maintaining supplies