Carvana-posted 23 days ago
Full-time • Manager
Tampa, FL
5,001-10,000 employees
Motor Vehicle and Parts Dealers

The Detail Shop supervisor is responsible for the safe and efficient operation of our vehicle detail operations and will service our customers by meeting weekly production goals and ensuring the highest quality details to meet our customer expectations. This position reports to the Operations Manager and leads the detail shop team.

  • Lead detail shop operations to optimize productivity, quality and profitability
  • Monitor and maintain equipment and facility
  • Implement and ensure all safety policies are followed and complete safety audits and inspections
  • Manage the detail shop staff which includes training, staffing, performance engagement and labor hour management
  • Communicate with other departments to prepare for production flow and meeting deadlines
  • Post vehicle detail completions to customer accounts
  • Run reports to monitor inventory levels
  • Monitor and ensure compliance with customer contracts regarding vehicle detail completion and quality
  • Cascade company and customer communication and directives
  • Promote positive employee relations and morale
  • Ordering and maintaining supplies
  • High School diploma or GED
  • Must be 18 years of age and have a valid driver's license that meets the requirements
  • Minimum 2 years of automotive experience
  • Minimum 2 years of leadership/supervisory experience
  • Confidentiality and integrity while handling sensitive information
  • Proven ability to manage deliverables and metrics against aggressive targets and timelines
  • Proficiency with computer systems and applications
  • Highly organized, detail oriented and consistent in the execution of job duties
  • Excel in a fast paced, ever changing environment
  • Organized and systematic approach to the work
  • Demonstrated ability to follow-through with both internal partners and external partners
  • Self-motivated in order to drive efficiency, teamwork, and the best customer experience possible
  • Ability to always demonstrate professional behavior
  • Strong communication skills
  • Leads through encouragement and coaching, navigates conflict through positive conflict resolution
  • To be able to do your job at ADESA, you must be able to read, write, speak, and understand English.
  • The physical activity requirements of the position are Light to Medium Physical Work.
  • Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions.
  • Auction experience preferred
  • Vehicle detailing experience preferred
  • Competitive Pay
  • Quality Benefits
  • Holiday and Paid Time Off
  • Education and Equipment Reimbursement Programs
  • Matching 401(k)
  • Career Path Opportunities
  • And More!
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