Detail Manager

Anderson Automotive Group • Greer, SC

2d

About The Position

The Recon Manager is responsible for quality control and ensuring efficient, cost-effective output of the reconditioning team. The perfect candidate for this position will have at least 2-3 years of experience directly managing an automotive reconditioning department. The candidate must have a demonstrated track record of establishing vehicle reconditioning processes and protocols with a sense of quality while controlling costs. The candidate must be a strong team builder with the ability to manage, motivate, and lead their team with high attention to detail, and the ability to thrive in a fast-paced environment.

Requirements

• Must have a valid driver's license and have and maintain an acceptable, safe driving record.
• Ability to drive manual transmission vehicles.
• Demonstrated customer service skills.
• Previous industry knowledge preferred.
• High school diploma or the equivalent.
• Ability to read and comprehend written instructions and information.
• Production related experience preferred.
• Excellent written, oral and interpersonal communication skills.

Responsibilities

• Responsible for all internal repair orders written for pre-owned vehicles, required recalls and reconditioning service for all used vehicles.
• Participate in service and sales team meetings to provide updates on prior day performance.
• In conjunction with Service and QL Managers, the recon advisor will coordinate reconditioning within the Quick Lanes, and all other repairs and detail vendors.
• Identify all store inventory with open recalls, schedule and complete when parts are available.
• Liaise with parts/service team for timely recall completion.
• Conduct a walk around inspection with Used Car Manager of all store owned vehicles prior to recon to identify the type of Inspection/Certification which shall be performed and what is required to bring vehicle up to standards.
• Create a comprehensive estimate based on their inspection and technician findings. The estimate must contain specific work required, total cost and timing prior to work being performed.
• Communicate to get approval for additional work when needed.
• All repairs shall be on single repair order and closed as soon as possible.
• Manage all reconditioning within After-Sales in the DMS system, utilizing all functions which will maintain the status of all vehicles.
• Ensure best parts options and correct price is used for all recon work.
• Ensure the correct labor time and sale amount are used based on an approved labor time guide.
• Manage the Reconditioning Vendor relationships, to improve quality, cycle time and accurate timely invoices.
• Demonstrate behaviors consistent with the Company's Vision, Mission, and Values in all interactions with customers, co-workers and suppliers.
• Adhere to all company policies, procedures and safety standards.

Benefits

• Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be.
• Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities
• Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED