The Detail Associate position at Ford Wilbraham involves delivering excellent service to all customers, ensuring positive interactions, and assisting with inquiries. The role requires maintaining a clean and organized workplace while providing quality detail services in accordance with company training and standard guidelines. Responsibilities include cleaning and washing the interior and exterior of customer vehicles, vacuuming interiors to remove dirt and debris, cleaning upholstery and other surfaces with various products, and applying treatments to preserve and protect interior components. The position may require availability for open and/or closing shifts and includes other duties as assigned by the Detail Manager.