Destination Manager (Viator)

Tripadvisor • Houston, TX

232d • $80,682 - $109,159

About The Position

Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never been easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you'll remember. We are seeking a driven and high-performing Destination Manager who will be responsible for the health and quality of the Viator product offering across their assigned geographical territory. The Destination Manager will have a deep understanding of key trends, opportunities, and challenges within their destination and work to optimize our product offering to best match the consumer demand in terms of product variety, pricing, and availability. You are a brand ambassador that will focus on growing your destination as well as Viator's positioning within your given destination. You will be responsible for meeting/exceeding destination level key performance indicators and maintaining/improving the overall commercial health of your destination. In this role you will be working with both internal and external stakeholders to align on necessary product offerings in the designated destination(s), carrying out critically important tasks to maintain and grow our competitive advantage in the given territory.

Requirements

• 3-5 years in B2B Account management or Sales: Online Travel Agency, operator, or travel experience is a plus
• Entrepreneurial & Commercially Driven
• Focused on growing the business and destination
• Highly skilled in securing favorable terms and maintaining relationships
• Passionate about achieving success and excellence
• Committed to serving customer partners and sharing knowledge
• Growth and Results Oriented
• Continuously improving both personally and for the company
• Skilled in leveraging professional connections
• Embraces new ideas and works well in teams
• Detail-Oriented
• Strong technical background and data analysis abilities
• Understanding of the travel landscape is preferred
• Proven track record of working in a fast paced and dynamic environment
• Clear and impactful in communication

Responsibilities

• Curate and maintain a best-in-class product offering for the assigned destinations.
• Strategically acquire new inventory to address product gaps and highlight innovative offerings.
• Build and strengthen assigned destinations to enhance product selection and increase brand awareness.
• Negotiate favorable commercial terms and monitor key metrics, taking necessary actions.
• Ensure consistent availability and quality of key products and drive continuous improvement by aligning offerings with customer preferences.
• Establish yourself and Viator as strong members in the operator community of your designated destination.

Benefits

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We're here for you with resources and programs to help you through life's challenges.
• Health benefits. We offer great coverage and competitive premiums.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree