Desktop Support Technician
Sira Consulting•Murfreesboro, TN
444d•$41,600 - $47,840
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About The Position
The Desktop Support Technician at Sira Consulting Inc. is responsible for providing high-quality technical support and customer service to end users. This role involves direct interaction with users for deskside support, problem resolution, and collaboration with other IT teams. The technician will manage a team of 25-30 technicians, ensuring adherence to service level agreements (SLAs) and maintaining productivity while providing training and development to team members.
