LAN Services Administrator

Capitol Federal® Savings Bank • Topeka, KS

1d

About The Position

We’re looking for a Desktop Support Technician to support our Windows-based desktop environment and help employees do their best work every day. In this role, you’ll troubleshoot hardware and software issues, support end users, manage deployments, and partner with other IT teams on upgrades and improvements. If you enjoy solving problems, working hands-on with technology, and helping people, this role is for you. What You’ll Do Provide Level 1 & 2 desktop support for Windows PCs, laptops, printers, and peripherals Resolve help desk tickets quickly and professionally Image, deploy, migrate, and upgrade PCs using standard tools Support endpoint security, patching, and system updates Assist with onboarding/offboarding, including equipment setup Work with Business Analysts and IT teams on upgrades and projects Document systems, procedures, and support activity What You Bring Strong Windows OS experience (macOS is a plus) Basic networking knowledge (LAN, Wi-Fi, TCP/IP) Familiarity with Active Directory, Microsoft 365, and endpoint tools Solid troubleshooting skills and a customer-first mindset Ability to work independently and stay organized Education College degree preferred, not required Why This Role? You’ll have real impact, exposure to enterprise systems, and the chance to grow your technical skills while supporting a stable, professional environment. CapFed® is an equal opportunity employer. About Us - At Capitol Federal® we know a great company starts with great people. Together, we can shape the future of banking in the Midwest. Since 1893, Capitol Federal has remained steadfast in our philosophy of Safety in Savings, Sounds Lending Policies, Quality Customer Service and Commitment to Community. By building strong relationships with customers and relying on our core philosophies, we've developed a positive work environment that focuses on superior service to our customers and delivering opportunities for our employees to grow and succeed.

Requirements

• Strong Windows OS experience (macOS is a plus)
• Basic networking knowledge (LAN, Wi-Fi, TCP/IP)
• Familiarity with Active Directory, Microsoft 365, and endpoint tools
• Solid troubleshooting skills and a customer-first mindset
• Ability to work independently and stay organized

Nice To Haves

• macOS

Responsibilities

• Provide Level 1 & 2 desktop support for Windows PCs, laptops, printers, and peripherals
• Resolve help desk tickets quickly and professionally
• Image, deploy, migrate, and upgrade PCs using standard tools
• Support endpoint security, patching, and system updates
• Assist with onboarding/offboarding, including equipment setup
• Work with Business Analysts and IT teams on upgrades and projects
• Document systems, procedures, and support activity

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed