IT Site Support Technician

TEKsystems•Scarborough, ME

3d•$20 - $24•Onsite

About The Position

We are seeking an on-site Desktop Support Technician to provide technical support for a manufacturing plant environment. This role is critical to ensuring production and office systems remain operational and efficient.

Requirements

Strong problem-solving abilities and critical thinking.
Ability to work under pressure and make timely decisions.
Excellent communication and writing skills.
Ability to multitask and prioritize in a fast-paced environment.
Resilience in managing demanding workloads.
Frequent use of personal computer equipment.
Occasional stooping, crawling, and lifting up to 50 lbs for hardware installation.
Ability to climb ladders (up to 20–25 feet) to access catwalks and mezzanines while carrying hardware.
Comfortable working in tight spaces and around wiring/AC systems.
Must be on-site daily.
Desktop Support
PC Installation
Windows 10 Troubleshooting

Nice To Haves

Basic networking knowledge (routers, switches)
imaging experience
ladder safety training

Responsibilities

Deliver on-site desktop support for all hardware within the manufacturing plant.
Install, configure, and maintain end-user desktop computers and peripherals for both production lines and office staff.
Provide technical assistance for computers, phones, printers, and industrial printers.
Implement and maintain network servers, including Active Directory account management.
Perform break/fix support for network, server, and end-user devices.
Manage and track hardware inventory and e-waste.
Support Windows 10 environments, mobile RF devices, and workstation PCs.
Troubleshoot network issues (routers, switches) and re-image computers as needed.
Complete ladder training and climb ladders to reset wireless access points.
Perform other duties as assigned.