Desktop Support Technician
About The Position
Are you ready to gain real-world IT experience in a dynamic, high-tech environment? Our client in North Charleston, SC is looking for a Desktop Support Technician to join their team on a long-term contract with the potential to convert to a permanent role. This is a 3rd Shift position (Tuesday–Saturday, 11:00 PM – 8:00 AM; 1-hour lunch)—perfect for night owls or those looking to break into enterprise-level IT support. Why This Role Rocks: You’ll be working in a fast-paced, cutting-edge industry focused on advanced manufacturing and technology, supporting critical systems that keep production moving. This is your chance to get hands-on with enterprise hardware and software in an environment where precision and reliability matter.
Requirements
- Certifications like A+, Net+, Sec+, MCP—or equivalent hands-on experience.
- At least 6+ months of enterprise-level work environment IT support experience.
- Strong communication skills and a professional, customer-focused approach.
- Ability to thrive in a fast-paced, highly collaborative environment.
Nice To Haves
- Dell experience is a plus
Responsibilities
- Provide break/fix support for computing hardware including Windows 10 desktops, laptops, monitors, and light cabling (Dell experience is a plus).
- Perform re-imaging, software loading, and device deployment to keep systems running smoothly.
- Respond to support tickets, troubleshoot issues, and deploy hot-swap devices as needed.
- Conduct proactive walks to identify and resolve trouble spots on the production floor.
Benefits
- Comprehensive benefits package including medical, dental, vision, 401(k), and more.
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
