Desktop Support Technician - Remedy or ServiceNow ticket systems
About The Position
Qualifications: · Bachelor's degree or equivalent combination of education and experience · 2-3 years of experience in field service support working with technology industry · Prior experience with end user services, information technology or related field · Strong knowledge of Windows Operating systems · Strong Knowledge of Office products · Knowledge of Remedy or ServiceNow ticket systems · Established laptop hardware experience · Understanding of mobile devices calendar and mail support for iOS and Android · Basic analytical and problem-solving skills · Experience working with printers, copiers, faxes, video conferencing, and other multimedia technology · Strong interpersonal skills to interact with clients and team members · Strong organizational and communication skills · Ability to work independently but also in a team environment. Regards, Mohammed ilyas, PH - 229-264-4024 or text - 229-469-1455 or you can share the updated resume at Mohammed@vtekis. com Additional Information All your information will be kept confidential according to EEO guidelines.
Requirements
- Bachelor's degree or equivalent combination of education and experience
- 2-3 years of experience in field service support working with technology industry
- Prior experience with end user services, information technology or related field
- Strong knowledge of Windows Operating systems
- Strong Knowledge of Office products
- Knowledge of Remedy or ServiceNow ticket systems
- Established laptop hardware experience
- Understanding of mobile devices calendar and mail support for iOS and Android
- Basic analytical and problem-solving skills
- Experience working with printers, copiers, faxes, video conferencing, and other multimedia technology
- Strong interpersonal skills to interact with clients and team members
- Strong organizational and communication skills
- Ability to work independently but also in a team environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
