Desktop Support Student Trainee

Nevada System of Higher Education

3d • $15 • Onsite

About The Position

NSHE System Computing Services (SCS) is hiring for a part-time student worker position for the SCS facility on the University of Nevada, Reno (UNR) campus. The student worker will assist in providing desktop support to NSHE, System Computing Services and System Administration employees in Reno, NV. This is a part-time position with hours that can be scheduled around the student’s class schedule.

Requirements

• A driver's license (from any state)
• Ability to lift up to 30 pounds
• Must be registered and provide proof of enrollment in 6 credits per semester and a cumulative GPA of 2.0.
• Basic experience and interest in supporting business or personal computing, mobile devices, peripheral equipment, and simple troubleshooting
• Clear and concise communication skills
• Willingness to adhere to security standards and follow processes and instructions
• A set, dependable work schedule allowing for a total of approximately 20 hours of work per week
• Application materials must include a current resume, detailed cover letter, names, email addresses, and telephone numbers of four professional references willing to be contacted.

Nice To Haves

• Experience installing and updating operating systems and software is preferred.

Responsibilities

• Basic machine maintenance and troubleshooting
• Software installations
• Virus remediation using approved tools
• Hardware and software inventory and documentation
• Equipment lifecycle duties including deploying new equipment and wiping old or defective equipment
• Basic printer (and other peripheral equipment) setup and maintenance
• Other duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees