The Oden Institute is an organized research unit that fosters interdisciplinary programs in computational sciences and engineering, computational medicine, computational geosciences, mathematical modeling, applied mathematics, data science, software engineering, and computational visualization. The University of Texas at Austin is a nationally ranked, tier-one research institution and one of the largest employers in central Texas. UT is located in the heart of Austin, a vibrant city that frequently appears on lists of best cities to live and work. Committed to recruiting and retaining a dynamic and talented workforce, the university offers competitive salaries and benefits, an extensive support network, and above all, an enriching and highly collaborative community that is deeply passionate about our vision for higher education and public service. UT Austin offers a competitive benefits package that includes: 100% employer-paid basic medical coverage Retirement contributions Paid vacation and sick time Paid holidays Please visit our Human Resources (HR) website to learn more about the total benefits offered Must be eligible to work in the US on a full-time basis. Purpose The Desktop Support Specialist is an essential member of the Oden Institute Sysnet team which provides technical expertise and assistance to faculty, staff, researchers, and students in support of highly computational and interdisciplinary cutting-edge research. The Specialist supports and maintains Institute computer hardware and peripherals, including installing, diagnosing, repairing, maintaining, and upgrading all desktop hardware while ensuring optimal system and network performance. The Specialist will provide critical customer support by troubleshooting problem areas in a timely and accurate fashion and providing end-user assistance to the faculty, staff, and students of the Oden Institute for Computational Engineering and Sciences.