Desktop Support Services Internship

MVP Health Care•Schenectady, NY

50d•Onsite

About The Position

Join Us in Shaping the Future of Health Care At MVP Health Care, we’re on a mission to create a healthier future for everyone. That means embracing innovation, championing equity, and continuously improving how we serve our communities. Our team is powered by people who are curious, humble, and committed to making a difference—every interaction, every day. We’ve been putting people first for over 40 years, offering high-quality health plans across New York and Vermont and partnering with forward-thinking organizations to deliver more personalized, equitable, and accessible care. As a not-for-profit, we invest in what matters most: our customers, our communities, and our team. What’s in it for you: Growth opportunities to uplevel your career A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team Competitive compensation and comprehensive benefits focused on well-being An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace. You’ll contribute to our humble pursuit of excellence by bringing curiosity to spark innovation, humility to collaborate as a team, and a deep commitment to being the difference for our customers. Your role will reflect our shared goal of enhancing health care delivery and building healthier, more vibrant communities.

Requirements

Must be enrolled in a Computer Science, Information Systems, or a technically equivalent undergraduate degree program or equivalent military experience.
Basic hardware Windows 10\11 Office365 Software skills
Troubleshooting skills.
Ability to multi-task and work within time constraints.
Ability to work collaboratively.
Critical thinking
Problem-solving skills.
Curiosity to foster innovation and pave the way for growth
Humility to play as a team
Commitment to being the difference for our customers in every interaction
Good knowledge of modern personal computers and local area networks.
Good knowledge of installation procedures relating to personal computers, local area networks, peripheral equipment and software.

Responsibilities

Installation and maintenance of personal computers and including all peripheral equipment.
Installation and configuration of personal computers and printers (network and desktop).
Diagnosing computer and network problems on-site or by assisting help desk staff with user telephone consultations.
Upgrading of computers and peripheral equipment.
Receipt and distribution of new computer equipment.
Tests new operating systems and software titles for interoperability and functionality with existing systems and software.
Ability to install office computer systems.
Ability to work with remote users with different remote tools.
May perform other related duties as required.
Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer.