DESKTOP SUPPORT/SERVICE DESK TECHNICIAN
The Ventura Group•Washington, DC
422d•$60,000 - $65,000•Remote
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About The Position
The Desktop Support/Service Desk Technician is responsible for managing user workstation issues, including desktops, laptops, and mobile devices. This role involves troubleshooting, installing hardware and software, configuring operating systems, and ensuring compliance with security regulations. The technician also handles service desk requests, assesses problems, and escalates issues as necessary, while collaborating with development and operations staff to improve IT solutions.
