Desktop Support Engineer

TEKsystems • Dallas, TX

1d • $25 - $30 • Onsite

About The Position

o General Maintenance and necessary troubleshooting for conference rooms in multiple sites  Logitech Sync, Lenovo ThinkSmart Manager – 10 hrs/month o Hardware Management, troubleshooting of developer/enterprise grade hardware, and inventory management  Lenovo, HP, Custom white boxes, Reftab o Technical documentation for various processes o Creation, configuration, deletion and overall management of full time and contractor user accounts

Requirements

• Desktop
• Technical support
• Troubleshooting
• Customer service
• Help desk support
• Active directory
• Linux
• Windows
• Hardware
• Office 365
• Support
• Imaging
• Desktop troubleshooting
• Service desk
• Printers
• Desktop hardware
• Strong technical aptitude, ability to advance their systems & network administration skills to further support engineering
• ABility to hold self accountable and remain production in ambiguous environment
• Strong communication, team first mindset

Responsibilities

• General Maintenance and necessary troubleshooting for conference rooms in multiple sites
• Logitech Sync
• Lenovo ThinkSmart Manager
• Hardware Management
• Troubleshooting of developer/enterprise grade hardware
• Inventory management
• Lenovo, HP, Custom white boxes, Reftab
• Technical documentation for various processes
• Creation, configuration, deletion and overall management of full time and contractor user accounts

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees