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We are looking for a dedicated Desktop Support/Help Desk Specialist to become a key member of our IT team. This position plays a crucial role in providing effective and timely IT assistance to our staff, managing, and troubleshooting hardware and software issues, and supporting the overall functionality of our IT systems. The successful candidate should have a solid foundation in IT support services, familiarity with cloud-based solutions, hands-on experience with both virtual and physical computing environments, understanding of networking principles, and a keen awareness of IT security practices.