Desktop Deployment Technician

Pomeroy • Bakersfield, CA

10d

About The Position

Duties:

1. Image Dell laptops
2. Deploy Dell laptops for customers who previously used Dell (windows 11
upgrade)
3. Roll out devices to large groups at a time so presentation skills are
required
4. Individual rollouts

Show users how to access email, collaboration tools and download their
applications
Scheduling meetings with users to deploy the laptops
Tracking the laptops deployments data
Reclaim devices and track information
Follow up with customers on experiences and issues with not being ready to
reclaim old laptops

Requirements

• Ability to communication with customers
• Great customer service
• Ability to drive vehicle to remote sites
• Knowledge of O365 and Windows 11
• Ability to use Microsoft Suite (excel)

Responsibilities

• Image Dell laptops
• Deploy Dell laptops for customers who previously used Dell (windows 11 upgrade)
• Roll out devices to large groups at a time
• Individual rollouts
• Show users how to access email, collaboration tools and download their applications
• Scheduling meetings with users to deploy the laptops
• Tracking the laptops deployments data
• Reclaim devices and track information
• Follow up with customers on experiences and issues with not being ready to reclaim old laptops

What This Job Offers

• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees