Deskside Technician

Insight Global • Liberty, MO

380d

About The Position

The Deskside Technician role is an entry-level position focused on providing technical support in a fast-paced healthcare environment. The technician will be responsible for deploying devices, troubleshooting hardware issues, and assisting staff with their IT needs. This position requires on-site work five days a week and involves travel to multiple locations within the Kansas City Metro Area.

Requirements

• Basic troubleshooting skills acquired through school or professional experience.
• A very basic understanding of Excel.
• Ability to lift 50 lbs.
• Reliable transportation for travel between sites.
• Flexibility to work occasional nights or weekends if needed.
• Strong soft skills, including attention to detail and good customer service.

Nice To Haves

• Familiarity with imaging Windows devices using SCCM or Intune.
• Experience with HP desktops and laptops.
• Knowledge of Windows 10 or 11.

Responsibilities

• Deploy HP and Lenovo devices in a healthcare setting.
• Perform basic troubleshooting on monitors, desktops, printers, and other devices.
• Assist with PC imaging and hardware refresh tasks after training.
• Provide excellent customer service and support to staff within the organization.
• Maintain reliable transportation to travel between multiple sites as needed.

Benefits

• Travel reimbursement for work-related travel between sites.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed