Deskside Technician I
About The Position
Details: What will you do? Staging and imaging of Windows and Apple Computers Shipping, receiving and disposal of IT equipment Inspect, test and clean returned IT equipment. Sort, organize, and store IT equipment in proper location. Update and maintain accurate equipment inventory. Pack, stock, organize and rearrange products in depot as needed. Keep depot area organized and clean. Update systems and tickets for returned equipment. Assist in other areas of the depot as needed. Inventory management of IT equipment including asset auditing. Details: Windows and Apple hardware and software troubleshooting skills and experience Ability to complete all work tasks with minimal supervision Excellent time management skills to prioritize workload Excellent attention to detail while working in inventory and ticketing systems. Ability to walk, bend and lift equipment up to 50 pounds and perform physical duties of packing and unpacking IT equipment High level of flexibility and the ability to positively respond to changes in work requirements Ability to operate and communicate effectively while under pressure is essential Good technical writing skills and a willingness to document all work performed Ability to test IT equipment and verify functionality of all components. Basic troubleshooting of hardware and software issues for Windows and MAC devices. Strong data entry and customer services skills. Ability and willingness to learn new technologies. Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives About Stefanini Group The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like Americas, Europe, Africa and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting, company with global presence. We are CMM Level 5 company. #LI-PS28 #LI-ONSITE
Requirements
- Windows and Apple hardware and software troubleshooting skills and experience
- Ability to complete all work tasks with minimal supervision
- Excellent time management skills to prioritize workload
- Excellent attention to detail while working in inventory and ticketing systems.
- Ability to walk, bend and lift equipment up to 50 pounds and perform physical duties of packing and unpacking IT equipment
- High level of flexibility and the ability to positively respond to changes in work requirements
- Ability to operate and communicate effectively while under pressure is essential
- Good technical writing skills and a willingness to document all work performed
- Ability to test IT equipment and verify functionality of all components.
- Basic troubleshooting of hardware and software issues for Windows and MAC devices.
- Strong data entry and customer services skills.
- Ability and willingness to learn new technologies.
Responsibilities
- Staging and imaging of Windows and Apple Computers
- Shipping, receiving and disposal of IT equipment
- Inspect, test and clean returned IT equipment.
- Sort, organize, and store IT equipment in proper location.
- Update and maintain accurate equipment inventory.
- Pack, stock, organize and rearrange products in depot as needed.
- Keep depot area organized and clean.
- Update systems and tickets for returned equipment.
- Assist in other areas of the depot as needed.
- Inventory management of IT equipment including asset auditing.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
