Deskside Engineer - Mid
SAIC•Washington, DC
441d•$40,001 - $40,001
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About The Position
The Deskside Support Engineer position at SAIC involves providing Tier 2 deskside support in a diverse MS Windows environment. The role requires a minimum of 3 years of experience in troubleshooting complex end-user hardware and software issues, with a focus on excellent customer service and communication skills. The engineer will work both independently and as part of a team, handling mobile device deployment, recovery, and troubleshooting, while also performing IMAC procedures and lifecycle refresh activities.
