Desk Property Adjuster

Allstate

22h • Remote

About The Position

National General is seeking an experienced Desk Property Adjuster. The ideal candidate will reside in the Central or Eastern Time Zone, is proficient in Xactimate, and hold active licenses in TX/LA or other reciprocal states. We’re looking for someone with a strong foundation in property claims, solid negotiation skills, and the adaptability needed to thrive in a fast‑paced environment. Candidates should be customer focused, detail oriented, and comfortable writing estimates and supplements independently in a virtual setting. A strong understanding of wind and hail damages is essential. Responsible for investigating and confirming the facts of loss for the most complex Homeowners Claims. Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. This role provides guidance and direction to junior employees.

Requirements

• Proficient in Xactimate
• Active licenses in TX/LA or other reciprocal states
• Strong foundation in property claims
• Solid negotiation skills
• Adaptability needed to thrive in a fast‑paced environment
• Customer focused
• Detail oriented
• Comfortable writing estimates and supplements independently in a virtual setting
• Strong understanding of wind and hail damages

Responsibilities

• Recognizes and identifies key components of residential construction and repair, including structural integrity and home systems
• Identifies the most complex customer needs and works to meet those needs using appropriate customer service skills
• Determines subrogation or fraud potential and how to handle
• Demonstrates advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Applies extensive experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Litigation, Large Loss, Water Mitigation, Desk Review)
• For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome
• Handles investigation regarding all aspects of the most complex Homeowners first party claims (coverage, damages and subrogation) with the exercise of discretion and independence within increased level of authority

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed